Apple ID U13 Kiosk Mode ?

HCCSC John H's picture
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Has anybody successfully used the new Apple ID U13 Kisok program where parent confirmation e-mails are no longer used to create U13 Apple IDs for Students?
We signed up to use that but even after working with Apple Enterprise support have not been able to upload the initial U13 file to start the processing. We are under the gun to get this process started so if you are successfully using this new U13 kiosk mode to create your Apple IDs please touch base with me. At this point since we can not get this to work we will use the older U13 program like last year with the parent confirmation e-mails, which is not ideal for our District.
Thanks!

Configurator constantly setting oncorrect time????

enbtechnology's picture
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Hi All,

I have a roll out of around 300 devices that have all been supervised before. However many of them have starting to get issues with the time, they're about 8 hours ahead. All devices have time and time zone set to auto, they're all on iOS 8.3 or 8.4. There is a mixture of iPhone 6's and iPad Air 2's.

Plugging into configurator doesn't set the time automatically. The time settings on there are all set to auto as well and location services are enabled. The time on the Mac is shown correctly.

When the timezone on the devices are changed to manual, which flicks it over to Los Angeles by default, the time is then correct (I'm in England). When it is set back to auto (which shows London) it then jumps forward another 8 hours.

I'm really hoping that I have missed something obvious here, because I'm at an absolute loss as to what to do. I've tried everything from moving the time around on the mac, disabling enabling location services, reformatting the devices.

Please help!!

Many thanks in advance,

Edward

iOS 9 assign apps directly to a device

Rosquillas's picture
Your rating: None (2 votes)

Is anyone already testing how the new apps to devices in iOS 9 will work?

Is there any mdm already capable of this?

Thank you,

Jordi

Apple releases speedier iPod touch 6 — with same form factor as 5

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Apple today updated the venerable iPod touch. The new model features a 64-bit A8 CPU, better cameras, and a new 128GB storage tier. Prices begin at $199 for a 16GB model, same as before.

It's been nearly three years since the iPod touch was significantly updated. The iPod touch 5 came out in September 2012. That iPod has been a workhorse in enterprise retail, as a low-cost and highly-durable mobile platform.

It appears that the new iPod touch 6 has exactly the same form factor as its predecessor. There's a good chance it will be compatible with the various sleds, scanners, and cases already in wide use today.

One more note: Apple's identifier for the new model is iPod7,1. The model it replaces was iPod5,1. What happened to iPod6,1? Was there an intermediate product that was canned?

Apple Configurator 2

Jay991's picture
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Hi All,

I have few questions regarding Apple Configurator 2.0.

Can we pre-enroll devices to the MDM like AirWatch and MobileIron with a staging users and then use of a 'sign in' method where the end user will take ownership of the device and get their personalized content?

Configurator 2 allows you to save all of your Configuration Profiles in iCloud Drive for easy synchronization between multiple Configurator stations. Does this mean we have to use same apple id if we are using multiple stations to configure the devices?

Regards,
Jay

Become an iOS 9 expert in 10 minutes

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We all need to begin getting familiar with the upcoming release of iOS 9, which we expect to arrive in late September. I just found this great place to begin — David Pogue on Yahoo Tech gives us a Deep Plunge of the "57 Coolest Features" in the new OS.

Quote:

The new iOS version looks and feels just the same as before, and everything’s in the same places; nothing new will confuse you. But don’t let appearances fool you; Apple’s software plastic surgeons have made hundreds of little tweaks that are intended to make its mobile devices faster, smarter, and more stable.

Do you have an iOS 9 beta on any of your devices? How is it holding up for you so far?

About the security content of iOS 8.4

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Here it is, in living color: https://support.apple.com/en-us/HT204941 I counted 35 security issues patched. Make sure you update your devices!

iOS 8.4 is out...Music! iBooks! Music! (Release Notes)

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iOS 8 was released this morning with a new music streaming service. Our database of iOS Devices has already updated itself with direct download links. The release notes are below!

Quote:

This update introduces Apple Music&#8212a revolutionary music service, 24/7 global radio, and a way for fans to connect with their favorite artists&#8212all included in the redesigned Music app. iOS 8.4 also includes improvements for iBooks and bug fixes.

Apple Music

  • Become an Apple Music member to play from millions of songs in the Apple Music catalog, or keep them offline for playback later
  • For You: Members can see playlist and album recommendations, handpicked by music experts
  • New: Members can find the latest, greatest new music available&#8212direct from our editors
  • Radio: Tune in to music, interviews, and exclusive radio shows on Beats 1, play radio stations created by our editors or create your own from any artist or song
  • Connect: See shared thoughts, photos, music, and videos from artists you follow, then join the conversation
  • My Music: Play from all of your iTunes purchases, songs from Apple Music, and playlists in one place
  • Completely redesigned music player that includes new features such as Recently Added, MiniPlayer, Up Next, and more
  • iTunes Store: Still the best place to buy your favorite music—one song or album at a time
  • Availability and features may vary by country

iBooks improvements and fixes

  • Browse, listen and download audiobooks from inside iBooks
  • Enjoy the all-new Now Playing feature, designed specifically for audiobooks
  • Books that are Made for iBooks now work on iPhone in addition to iPad
  • Find and pre-order books in a series right from your library
  • Improves accessibility of widgets, glossary and navigation in books made with iBooks Author
  • New default Chinese font
  • New setting to turn off Auto-Night theme in your library
  • Resolves an issue that may have prevented Hide Purchases from working
  • Resolves an issue that may have prevented downloading books from iCloud

Other improvements and bug fixes

  • Fixes an issue where receiving a specific series of Unicode characters causes device to reboot
  • Fixes an issue that prevented GPS accessories from providing location data
  • Fixes an issue where deleted Apple Watch apps could re-install

For information on the security content of this update, please visit this website:

http://support.apple.com/kb/HT1222

Help with Apple Configurator & Meraki Systems Manager

shopper150's picture
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I hope someone can help.

I am trying to deploy and manage iPhones. I've tested out using:
1) Firstly Apple Configurator. At this stage, I found it still asks for an iTunes sign in. Is there a way for silently building in this signin?

2) Meraki Systems Manager - this stage works fairly well. But when apps are pushed to the handsets, the handset again asks for iTunes username & password. Is it possible to ensure the handset does not ask for this?

Many thanks

WWDC: What's New in Managing Apple Devices? Quite a lot!

Your rating: None (5 votes)

Apple has posted all the WWDC session videos online, and there a lot in there. The Tuesday morning session on "What's New in Managing Apple Devices" contains especially important new announcements for the community of iOS administrators. There's a lot of great changes coming to iOS 9 and OS X "El Capitan."

In the spirit of the new, more open, WWDC Non-NDA, I'm linking to the full video and offering a short summary of the topics covered. It's really good to keep in mind that beta software is not production software, and may change before release.

In my opinion there were three big announcements. They are....drumroll:

  1. Devices can receive apps WITHOUT an Apple ID
  2. Apple is making supervision MUCH more important. Supervise your devices NOW.
  3. A whole new Configurator 2

If your job depends on managing Apple devices, I encourage you to watch the entire hour session.

Presenter: Todd Fernandez, Senior Manager, Device Management

Apple's Device Enrollment Program: A request to pronounce it by its letters "D.E.P." and not as a word "dep." DEP is now available in 26 countries

Enrollment optimization: New key in MDM to wait until device is fully configured. MDM commands now wait until..Apple ID, etc.

Automated Enrollment: enroll in MDM without screen taps. How does it work?

  • Set up DEP
  • Connect to Apple Configurator
  • Configurator completes setup

App Distribution

  • Focus on VPP Managed Distribution. 3 big changes
  • VPP now in 26 countries
  • Multinational app assignment: Purchase VPP apps in any country, distribute to any country where app is sold
  • And...

Assign VPP distribution apps to devices (#1 Big announcement of the day)

  • No invitation process
  • No Apple ID required on device
  • Does not appear in users purchase history
  • Installation and updates controlled by MDM server
  • Need to buy app for each device
  • Can be revoked and re-assiigned
  • "Smooth migration" from user assignment: app and data stays in place

NOTE: Requires Opt In from App developer on iTunes Connect. Best for apps to store app data in cloud.

Caching Server
Now also caches iCloud data, documents, CloudKit data, Photo Library, on-demand app resources

MDM Commands

  • Can convert apps from unmanaged to managed without losing user data
  • Can install via MDM or Configurator while app store is disabled. (This is a biggie!)

Enterprise Apps
New explicit user trust flow for apps, prevent user from trusting apps, Apps installed via MDM do not require explicit trust (finally)

New MDM Commands

  • Available software updates
  • Update to latest iOS (DEP supervised devices only)

New Payloads

  • Network usage rules
  • Restrict:Screen recording, trust new enterprise app authors, treat airdrop as unmanaged, automatic app downloads, iCloud photo library, keyboad shortcuts, modify device name, passcode, wallpaper, news, pair with Apple Watch

Deprecating MANY profile restrictions: these will require supervision in the future. (#2 Big announcement of the day)

  • Restrict App Installation
  • Restrict App Removal
  • Restrict FaceTime
  • Restrict Safari
  • Restrict iTunes
  • Restrict Explicit Content
  • Restrict iCloud documents and data
  • Restrict Multiplayer Gaming
  • Restrict Add GameCenter Friends

Configurator 2 (#3 Big announcement of the day)

  • “We’ve received a lot of feedback"
  • Completed reinvented. "Apple Configurator 2” — New blue logo
  • Devices front and center
  • discrete tasks
  • easy automation
  • multiple stations
  • companion to DEP and MDM
  • Command line tool, scripting library, automator.

More information about automating workflows with Configurator is available in Session 306.

More iOS 9 enterprise announcements expected today at 11:00 PDT

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There wasn't a too much enterprise meat at yesterday's WWDC keynote buffet, but the feast isn't over yet! A session focused on enterprise and education is going to give us a lot more to chew on. The session begins at 11:00 San Francisco time, and if we are lucky it may be live-streamed for Apple Developer Program members.

Quote:

What's New in Managing Apple Devices
Distribution
Learn about the latest developments in managing Apple devices in large organizations. Learn the latest techniques to wirelessly configure settings, monitor compliance with policies, install apps and bulk configure devices with ease.

On the enterprise developer page, Apple is teasing a guide to "What's New — Coming Soon." By "Soon" I assume they mean "this afternoon." At the same time, as last year, Apple may be updating their prerelease reference guide for configuration profIles. It isn't updates yet, but when they do I'll post a summary here.

Apple announces iOS 9: Here are some enterprise-specific resources

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Apple today announced the next version of iOS — iOS 9 — at it's annual Worldwide Developers Conference. There's a lot of info posted on the usual news sites covering the marquee features. But there's also some great info available to the public, if you can find it. Never fear; I've found it for you.

(There's much more available if you are a member of the relaunched Apple Developer Program. Those are still under NDA so we won't be discussing them here.)

The public release notes contain a line I found to be quite interesting:

Quote:

MDM

Known Issue
The AvailableOSUpdates MDM command fails on unsupervised devices as an unknown command. The command succeeds only on supervised DEP-enrolled devices.

Does that mean MDM will be able to manage iOS updates with iOS 9? One can hope.

Of course if you are in San Francisco for WWDC, join us at our annual WWDC meetup Wednesday night!

WWDC kicks off Monday; expect iOS 9 to be showcased in great detail... here's how to "watch"

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Apple's annual Worldwide Developer Conference — WWDC — kicks off Monday morning. For the past, oh, eight or so years, Apple's used the Monday morning conference keynote to showcase a major new revision to its Mac and iOS operating systems. Last year Tim Cook dedicated a good portion of the presentation to the enterprise. Will he do the same this year? (Five bucks says someone from IBM comes on stage.)

If you are lucky enough to be one of the 5,000 winners of the lottery to choose attendees, well get in line early! But if you are going to stay at work on Monday, you can watch the live stream in (buffered) real time. There are two easy ways to do that:

  1. Visit http://www.apple.com/live from Safari on a Mac or iOS device
  2. Check out the "Apple Events" channel on an Apple TV

If you don't have a spare Apple device at hand, well, you are probably reading the wrong site. But giving you the benefit of the doubt, tech news sites such as 9to5mac.com and ArsTechnica have a high quality transcript with commentary and plenty of photos.

And as we do most every year, we're hosting an Enterprise iOS meetup. Come and dissect the announcements with us on Wednesday night, while enjoying great food and drink courtesy of GroundControl and Tech Data.

See you there!

EnterpriseiOS's WWDC 2015 Meet-Up! Wed. June 10 in San Francisco

Your rating: None (1 vote)

Join your fellow iOS admins at the annual Enterprise iOS meet and greet in San Francisco. Drinks and snacks are graciously being provided by our friends at Tech Data and GroundControl.

Whether you are attending WWDC or just hanging around the Bay Area, please stop by. Restaurant LuLu is one of my favorites in the area. We encourage you to register, but registration is not required.

Eventbrite - EnterpriseiOS's WWDC 2015 Meet-Up

How to prevent devices from installing iOS Beta software

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Ever since Apple announced the iOS Beta Program, corporate iOS administrators have been fretting how to keep beta software out of their environments. While it is critical to test pre-release software for compatibility with enterprise apps and processes, most of us want that to be done in a way that is as controlled as possible. We don't want users upgrading corporate-liable devices to pre-release and possibly unstable software.

So is it possible to prevent this? Yes, but only on supervised devices. With supervision, you are able to push out the restriction preventing the manual installation of configuration profiles. (Supervise with DEP, Configurator, or GroundControl.)

If your devices aren't supervised, well good luck. The best you can do is a compliance policy in your MDM to quarantine devices with unapproved iOS versions.

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