Jamf Pro (formerly Casper Suite)

Provider Info
Phone: 
+1 612 605 6625
Supports iOS 7: 
Supports iOS 8: 

Marketing Info

Jamf Pro (formerly Casper Suite) integrates full iOS Mobile Device Management capabilities into the Jamf’s comprehensive macOS client management solution. Additionally, Jamf Pro supports iOS and Android BYOD and includes feature integration with Microsoft SCCM, running on a variety of server systems including Linux and Windows.

Summary

Unlike other MDM solutions, Jamf Pro exclusively manages Apple devices such as iPad and iPhone. This enables IT to bring the legendary "user first" Apple experience to businesses and schools. Designed to empower users to be self-sufficient, Jamf Pro provides IT organizations with an Apple Mobile Device Management (MDM) tool to maintain command of their Apple fleet while delighting users.

Inventory, deploy, and secure every Mac, iPad, or iPhone in your environment— and easily integrate them with your existing IT infrastructure.

Platform

Jamf Pro is a best-of-breed MDM solution for enterprise Apple management. It is packaged as a Tomcat web application that runs on macOS, Windows, or Linux and can be hosted on-premise or in the cloud.

Product Tours

Jamf Pro for iOS
Jamf Pro for Mac
Mac@IBM, Zero to 30,000 in 6 Months with Jamf Pro

About

About Jamf
Today, more than 8,500 global customers rely on Jamf to manage over 6.5 million Apple devices. With nearly 600 full-time employees in 37 different countries, Jamf is committed to enabling IT to empower end users and bring the legendary Apple experience to businesses, education institutions and government organizations via our Jamf Pro and Jamf Now software.

Packaging
Is the service hardware, software, or cloud?
SaaS: 
Appliance: 
Windows Software: 
Mac Software: 
Unix Software: 
Virtual Machine: 
Reseller Theming: 
Licensing
How do you pay for the service?
Recurring License: 
Perpetual License: 
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Mandatory
Includes Minor Updates: 
Includes Major Updates: 
Includes Support: 
Support
How and when is support provided?
24 x 7: 
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
Location-Specific Admins: 
Role-Based Admins: 
Standalone Server: 
Fail-Over Capability: 
Load Balancing: 
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
iOS App: 
Configuration Profile: 
Device Enrollment Program (iOS 7): 
User Authentication
What method exist to authenticate users?
Active Directory: 
Open Directory: 
Other LDAP: 
User/Pass Upload: 
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
Device Restrictions: 
Exchange Account Seeding: 
WiFi Configuration: 
VPN Info: 
Remote Wipe: 
Remove Passcode: 
Remote Lock: 
Push Text Message: 
Advanced MDM Features
Less common mobile management features.
Start On Date: 
End On Date: 
Versioning: 
Rollback: 
Triggered by Inventory: 
Geofencing: 
Allow custom XML: 
Supervised Device Features
These restrictions are applicable only on [[Supervision|supervised devices]]
Prevent Game Center: 
Prevent iMessage: 
App Lock (iOS 6): 
Global HTTP Proxy (iOS 6): 
Website White/Black-listing (iOS 7): 
iOS 8 Features
Always-On VPN (iOS 8): 
Prevent Erase (iOS 8): 
Prevent Handoff (iOS 8): 
Managed Domains (iOS 8): 
Enterprise Book Distribution (iOS 8): 
App Management
Features focused on managing apps
Recommended App Catalog: 
Push Web Apps: 
Push Enterprise Apps: 
"Push" Retail Apps: 
Separate Managed and Unmanaged Data (iOS 7): 
Per-App VPN (iOS 7): 
Push App Configuration (iOS 7): 
Pull App Feedback (iOS 7): 
App Wrapping Available: 
App Developer SDK Available: 
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
VPP Licensing Integration (iOS 7) : 
Reassign App License (iOS 7): 
Vendor-provided iOS App(s)
Links to the iTunes app store
Exists: 
App IDs: 
635738553
App IDs: 
379439054
App IDs: 
290965539
App IDs: 
718509958
Administration Console
How can the system be administered?
Web-Based Administration: 
Desktop-Based Administration: 
iOS-Based Administration: 
API or SDK for Administration: 
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
Alert When No Response: 
Alert on Forbidden App: 
Data Export
Data available for export, to CSV, etc.
Device Status: 
App Inventory: 
Device History: 
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
Microsoft BPOS: 
Other Devices
What other devices can be managed by the platform?
Apple TV: 
Android (Samsung): 
Android (Nexus): 
Android (HTC): 
Android (Other): 
Blackberry: 
Symbian: 
Windows Mobile: 
Windows Desktops: 
Mac Desktops: 
Linux Desktops: