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betolley's picture


Joined: Sep 12, 2016
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We have around 1400 iPads. We are configuring profile manager and so far have 10 classrooms setup. The iPads are DEP enabled iPads and we use VPP to install apps. We use a classroom level itunes account and have that id setup in Profile Manager to silently push apps. It worked perfect for the first 10 classrooms. We are now on class room 11 and the apps are prompting for username/passwords when we try to push apps(not all apps just some). And sometimes they all install without prompting. I just resetup one that was prompting and now it installed without prompting.

Apple says it is because we have more than 15 devices using the same id(we have 24 per classroom). My only problem is why did it work with the first 240 iPads? How do you have your classrooms setup? Do any of you have the issue?


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