VPP Invite To Program does not work on iPads

Mahesh's picture

Mahesh

Joined: May 24, 2017
WWW
Your rating: None (5 votes)

Recently we noticed that the Invite To Program command or the Invitation URL does not render properly in iPads. The links should redirect to App Store where the user will be shown Terms and Conditions to accept and join the VPP Program for the organization.
Instead, these links open in Safari and remain there un-rendered. Refer the below image:

This has been raised by several of our customers recently. We have noticed this issue in both iOS 9.2.1 and iOS 9.3.2 version iPads. In iPhones, there are no issues at all.

Have you guys noticed any such behavior lately? Are there any workarounds?

large_IMG_2597.JPG

Cheers,
Mahesh

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F Peyronnet's picture

F Peyronnet

Joined: Jul 5, 2016

Samme problem

Your rating: None

Hi Mahesh

My organization facing same problem since around 2 and 1/2 weeks. We use SOTI and have issue on iPads mini 4, air and Pro. on iOS 9.3.1 and 9.3.2

Since more than one week no one is able to give a solution. Does any one got a clue?

Regards, Fabrice

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960Design's picture

960Design

Joined: Aug 5, 2014

Same issue here... no idea of

Your rating: None (1 vote)

Same issue here... no idea of what is causing it.
Does your email domain end in .us or .com?

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F Peyronnet's picture

F Peyronnet

Joined: Jul 5, 2016

Hi, Good news problem seem to

Your rating: None (2 votes)

Hi,
Good news problem seem to have been solved by Apple this morning between 8:30 -10:30 CET.
Apple had just before give us a workaround by sending by email the link generated by the MDM to the device. Clicking on link was opening AppStore normally instead the html page. But now AppStore is opening normally when receiving the link from MDM directly.

Hope it can help you
Regards, Fabrice

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