AppTrack

Provider Info
Phone: 
+1 855 999 8765
Supports iOS 7: 
yes

AppTrack is a Mobile Device ecosystem Management solution. Developed with the specific needs of K-12 and higher-ed mobile device deployments, it goes far beyond the traditional IT-centric management of devices, instead allowing teachers to have more direct control of their devices to aid in classroom management. AppTrack allows teachers to have fine-grained control over device options like the use of Safari, YouTube, the camera, FaceTime, GameCenter, etc. without having to bother IT or be knowledgeable about MDM. They can also "push" content like movies, PDF's, web-links, and other content to the student's devices on-demand.

AppTrack also has a robust and flexible work-flow system designed to allow teachers to discover and request apps directly through our interface. Once requested, the workflow ensures that all appropriate approvals are met and funding sources identified to ensure full audit-ability is maintained. AppTrack ties directly into Apple's Volume Purchase Program (VPP) to automatically retrieve and manage bulk license purchases, eliminating the need to keep track of downloaded spreadsheets and extra licenses.

AppTrack is 100% cloud-based. It requires no additional equipment or modification to your networks. All SCEP/identity-management is included eliminating the need for expensive 3rd-party solutions. All interaction with the software is done via a web browser so no additional client-side software needs to be installed or maintained, making an ideal solution for over-worked IT departments.

Packaging
Is the service hardware, software, or cloud?
SaaS: 
yes
Appliance: 
no
Reseller Theming: 
no
Licensing
How do you pay for the service?
Recurring License: 
yes
Perpetual License: 
no
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Mandatory
Includes Minor Updates: 
yes
Includes Major Updates: 
yes
Includes Support: 
yes
Support
How and when is support provided?
12 x 7: 
yes
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
yes
Location-Specific Admins: 
yes
Role-Based Admins: 
yes
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
yes
Configurator: 
yes
Device Enrollment Program (iOS 7): 
yes
User Authentication
What method exist to authenticate users?
Active Directory: 
yes
Open Directory: 
Coming Soon
Other LDAP: 
Coming Soon
User/Pass Upload: 
yes
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
yes
Device Restrictions: 
yes
Exchange Account Seeding: 
yes
WiFi Configuration: 
yes
VPN Info: 
yes
Remote Wipe: 
yes
Remove Passcode: 
yes
Remote Lock: 
Coming Soon
Push Text Message: 
no
Advanced MDM Features
Less common mobile management features.
Start On Date: 
yes
End On Date: 
yes
Allow custom XML: 
yes
Supervised Device Features
These restrictions are applicable only on [[Supervision|supervised devices]]
Prevent Game Center: 
yes
Prevent iMessage: 
yes
App Lock (iOS 6): 
yes
Global HTTP Proxy (iOS 6): 
yes
* Web Site White & Black-listing (iOS 7): 
yes
Prevent Manual Profile Installation: 
yes
App Management
Features focused on managing apps
Recommended App Catalog: 
yes
Push Web Apps: 
yes
"Push" Retail Apps: 
yes
Separate Managed and Unmanaged Data (iOS 7): 
yes
Per-App VPN (iOS 7): 
yes
Push App Configuration (iOS 7): 
yes
Pull App Feedback (iOS 7): 
Coming Soon
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
yes
VPP Licensing Integration (iOS 7) : 
Coming Soon
Reassign App License (iOS 7): 
Coming Soon
Administration Console
How can the system be administered?
Web-Based Administration: 
yes
Desktop-Based Administration: 
no
API or SDK for Administration: 
yes
Data Export
Data available for export, to CSV, etc.
Device Status: 
yes
App Inventory: 
yes
Device History: 
yes
3rd Party Integration
The MDM Provider connects to which other services?
Other Helpdesk: 
yes
Other Devices
What other devices can be managed by the platform?
Apple TV: 
Coming Soon
Android (Other): 
no
Blackberry: 
no
Symbian: 
no
Windows Mobile: 
no
Windows Phone 7: 
no
Windows Desktops: 
no
Mac Desktops: 
no
Linux Desktops: 
no