Apple Profile Manager

Provider Info
Supports iOS 7: 
yes

Apple Lion Server's Profile Manager provides mobile device management.

Set-Up

Profile Manager uses directory services and Apple Push Notification Service to provide configuration profiles to Mac OS X and iOS devices.

Unlike commercial MDM solutions, Apple does not require enrollment in the iDEP (iOS Developer Enterprise Program).

Apple's solution only supports iOS devices. There is no support for Android, Blackberry or Windows Mobile devices.

Documentation

Help available at http://help.apple.com/profilemanager/mac

Deployment

To use Profile Manager as mobile device management server, your Mac must have a static Internet network address and cannot be on a closed network. iOS and Mac OS X Lion devices communicate with the server to obtain configuration profiles over the network.

After a device is enrolled with the server, it is called a managed device, and you can update its configuration as well as query its status using Profile Manager. Additionally, you can lock and wipe Mac OS X Lion computers and iOS devices. You can also clear the passcode on iOS devices, if its owner has forgotten their passcode.

Profile Manager's built-in user portal allows you to send new and updated configuration profiles created with Profile Manager to users after they enroll their devices.

NOTE: You can also distribute the XML configuration files by email, posting on a webpage, or via Apperian EASE.

Packaging
Is the service hardware, software, or cloud?
SaaS: 
no
Appliance: 
no
Windows Software: 
no
Mac Software: 
yes
Unix Software: 
no
Virtual Machine: 
no
Reseller Theming: 
no
Licensing
How do you pay for the service?
Recurring License: 
no
Perpetual License: 
no
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Mandatory
Includes Minor Updates: 
yes
Includes Major Updates: 
no
Includes Support: 
yes
Support
How and when is support provided?
12 x 5: 
yes
12 x 7: 
yes
24 x 7: 
no
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
no
Location-Specific Admins: 
no
Role-Based Admins: 
no
Standalone Server: 
yes
Fail-Over Capability: 
no
Load Balancing: 
no
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
yes
iOS App: 
no
Configurator: 
yes
User Authentication
What method exist to authenticate users?
Active Directory: 
yes
Open Directory: 
yes
Other LDAP: 
yes
User/Pass Upload: 
no
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
yes
Device Restrictions: 
yes
Exchange Account Seeding: 
yes
WiFi Configuration: 
yes
VPN Info: 
yes
Remote Wipe: 
yes
Remove Passcode: 
yes
Remote Lock: 
yes
Push Text Message: 
no
Advanced MDM Features
Less common mobile management features.
Versioning: 
no
Rollback: 
no
Triggered by Inventory: 
no
Geofencing: 
no
Supervised Device Features
These restrictions are applicable only on [[Supervision|supervised devices]]
Prevent Game Center: 
yes
Prevent iMessage: 
yes
App Lock (iOS 6): 
yes
Global HTTP Proxy (iOS 6): 
yes
* Web Site White & Black-listing (iOS 7): 
yes
Prevent Manual Profile Installation: 
Coming Soon
App Management
Features focused on managing apps
Recommended App Catalog: 
no
Push Web Apps: 
yes
Push Enterprise Apps: 
yes
"Push" Retail Apps: 
yes
Separate Managed and Unmanaged Data (iOS 7): 
yes
App Wrapping Available: 
no
App Developer SDK Available: 
no
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
yes
VPP Licensing Integration (iOS 7) : 
yes
Reassign App License (iOS 7): 
yes
Administration Console
How can the system be administered?
Web-Based Administration: 
yes
Desktop-Based Administration: 
no
iOS-Based Administration: 
no
API or SDK for Administration: 
no
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
no
Alert When No Response: 
no
Alert on Forbidden App: 
no
Data Export
Data available for export, to CSV, etc.
Device Status: 
no
App Inventory: 
no
Device History: 
no
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
no
Microsoft BPOS: 
no
Good: 
no
Other Helpdesk: 
no
Other Devices
What other devices can be managed by the platform?
Android (Samsung): 
no
Android (Nexus): 
no
Android (HTC): 
no
Android (Other): 
no
Blackberry: 
no
Symbian: 
no
Windows Mobile: 
no
Windows Phone 7: 
no
Windows Desktops: 
no
Mac Desktops: 
yes
Linux Desktops: 
no