BoxTone

Provider Info
Phone: 
+1 410 910 3344
Supports iOS 7: 
yes

BoxTone: The Leading Provider Of Mobile Device Management & Enterprise Mobility Management Software and Services Worldwide

BoxTone is a global Enterprise Mobility Management (EMM) Software and Services provider headquartered in Columbia, Maryland, USA. Our platform of enterprise-grade, plug-and-play software modules is used by more enterprises, public sector entities and managed service providers (MSPs) than any other to ensure that their iPhone, Pad, Android, BlackBerry and Windows Phone device platforms are continuously maintaining optimal services levels, at the lowest cost and risk.

Delivered by our EMM experts, BoxTone software uniquely brings proactive IT Service Management (ITSM) best practices together with Mobile Application Performance Management (MPM), Mobile Device Management (MDM) and Mobile User Management technologies into a single unified management console.

Far beyond point-product MDM tools -- which are limited to the initial activation, provisioning, configuration and change tasks for a device -- BoxTone manages and supports the end-to-end mobile lifecycle, whether devices be corporate-owned or employee-owned.

Possessing a rare combination of ease of use, rapid time to value, broad functionality and rock-solid scalability, BoxTone's role-based software enables mobile IT operations, mobile IT support and mobile business management to deliver the high quality of service and reliable remote productivity that mobile users demand, but without the need for additional support staff or deep mobility expertise.

BoxTone modules can deploy to your NOC or data center in hours with no agents, no load and no risk, and then enable near instantaneous visibility to -- and optimization of -- your diverse mobile platform across all components including mail servers; mobility servers; wireless carriers; and your users' mobile devices.

The secret? The BoxTone Core Platform – a scalable, secure systems management platform built from the ground-up with patented real-time automation technology to monitor, analyze and control all aspects of your diverse mobile environment.

Our clients report hard-dollar benefits and a more trouble-free environment, including:

33% Lower Mobile TCO
25% Higher Mobile ROI
33% Higher Mobile Quality of Service
Organizations just like you around the world have made the move toward full lifecycle Enterprise Mobility Management with BoxTone.

Ready to join them? Email BoxTone Sales, use our Contact Us form or call +1 410-910-3344 now to arrange a personal demo and price quotation

Packaging
Is the service hardware, software, or cloud?
SaaS: 
yes
Appliance: 
no
Windows Software: 
yes
Mac Software: 
no
Unix Software: 
no
Virtual Machine: 
yes
Reseller Theming: 
yes
Licensing
How do you pay for the service?
Recurring License: 
yes
Perpetual License: 
yes
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Optional
Includes Minor Updates: 
yes
Includes Major Updates: 
yes
Includes Support: 
yes
Support
How and when is support provided?
12 x 5: 
yes
12 x 7: 
yes
24 x 7: 
yes
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
yes
Location-Specific Admins: 
yes
Role-Based Admins: 
yes
Standalone Server: 
yes
Fail-Over Capability: 
yes
Load Balancing: 
yes
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
yes
iOS App: 
yes
User Authentication
What method exist to authenticate users?
Active Directory: 
yes
Open Directory: 
yes
Other LDAP: 
yes
User/Pass Upload: 
no
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
yes
Device Restrictions: 
yes
Exchange Account Seeding: 
yes
WiFi Configuration: 
yes
VPN Info: 
yes
Remote Wipe: 
yes
Remove Passcode: 
yes
Remote Lock: 
yes
Push Text Message: 
no
Advanced MDM Features
Less common mobile management features.
Start On Date: 
no
End On Date: 
yes
Versioning: 
yes
Rollback: 
yes
Triggered by Inventory: 
yes
App Management
Features focused on managing apps
Recommended App Catalog: 
yes
Push Web Apps: 
yes
Push Enterprise Apps: 
yes
"Push" Retail Apps: 
yes
Separate Managed and Unmanaged Data (iOS 7): 
yes
Per-App VPN (iOS 7): 
Coming Soon
Push App Configuration (iOS 7): 
Coming Soon
Pull App Feedback (iOS 7): 
Coming Soon
App Wrapping Available: 
yes
App Developer SDK Available: 
yes
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
yes
VPP Licensing Integration (iOS 7) : 
Coming Soon
Reassign App License (iOS 7): 
Coming Soon
Administration Console
How can the system be administered?
Web-Based Administration: 
yes
Desktop-Based Administration: 
yes
iOS-Based Administration: 
yes
API or SDK for Administration: 
yes
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
yes
Alert When No Response: 
yes
Alert on Forbidden App: 
yes
Data Export
Data available for export, to CSV, etc.
Device Status: 
yes
App Inventory: 
yes
Device History: 
yes
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
no
Microsoft BPOS: 
yes
Good: 
yes
Other Devices
What other devices can be managed by the platform?
Android (Samsung): 
yes
Android (Nexus): 
yes
Android (HTC): 
yes
Android (Other): 
yes
Blackberry: 
yes
Symbian: 
yes
Windows Mobile: 
yes
Windows Desktops: 
no
Mac Desktops: 
no
Linux Desktops: 
no