DIALOGS smartMan Device Management

Provider Info

With smartMan, enterprises are able to manage and configure their smartphones and tablets with all applications, data and functions securely, cost-efficiently and comfortably via a web-based user interface. Applications can be installed and removed, configurations imported and updated - centrally and over-the-air.

In addition, smartMan protects against unauthorized software, viruses and noncompliant use. Due to an integrated firewall, only devices which are managed with smartMan have access to the enterprise network. Furthermore passwords and security policies can be prescribed for all employees. In case of a loss of the device, the entire data and adjustments may be deleted over-the-air. This guarantees a reliable protect of company data and highest security requirements.

Irrespective of which operating systems you use - smartMan is offered for the smartphone versions iPhone, Android, Windows Mobile, Symbian and BlackBerry as well as for iPads and other Tablets. smartMan is completely developed by DIALOGS. It is the only mobile device management-solution ‘made in Germany', which can be customized to specific customer needs.

Packaging
Is the service hardware, software, or cloud?
SaaS: 
yes
Appliance: 
no
Windows Software: 
yes
Mac Software: 
no
Unix Software: 
yes
Virtual Machine: 
no
Reseller Theming: 
yes
Licensing
How do you pay for the service?
Recurring License: 
yes
Perpetual License: 
yes
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Mandatory
Includes Minor Updates: 
yes
Includes Major Updates: 
yes
Includes Support: 
yes
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
yes
Location-Specific Admins: 
yes
Role-Based Admins: 
yes
Standalone Server: 
yes
Fail-Over Capability: 
yes
Load Balancing: 
yes
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
yes
iOS App: 
Coming Soon
User Authentication
What method exist to authenticate users?
Active Directory: 
yes
Open Directory: 
yes
Other LDAP: 
yes
User/Pass Upload: 
yes
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
yes
Device Restrictions: 
yes
Exchange Account Seeding: 
yes
WiFi Configuration: 
yes
VPN Info: 
yes
Remote Wipe: 
yes
Remove Passcode: 
yes
Remote Lock: 
yes
Push Text Message: 
yes
Advanced MDM Features
Less common mobile management features.
Start On Date: 
yes
End On Date: 
yes
Versioning: 
yes
Rollback: 
Coming Soon
Triggered by Inventory: 
Coming Soon
App Management
Features focused on managing apps
Recommended App Catalog: 
yes
Push Web Apps: 
yes
"Push" Retail Apps: 
yes
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
Coming Soon
Vendor-provided iOS App(s)
Links to the iTunes app store
Administration Console
How can the system be administered?
Web-Based Administration: 
yes
Desktop-Based Administration: 
no
API or SDK for Administration: 
yes
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
yes
Alert When No Response: 
yes
Alert on Forbidden App: 
yes
Data Export
Data available for export, to CSV, etc.
Device Status: 
yes
App Inventory: 
yes
Device History: 
yes
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
no
Microsoft BPOS: 
no
Good: 
no
Other Helpdesk: 
yes
Other Devices
What other devices can be managed by the platform?
Android (Other): 
yes
Blackberry: 
yes
Symbian: 
yes
Windows Mobile: 
yes
Windows Phone 7: 
Coming Soon
Windows Desktops: 
no
Mac Desktops: 
no
Linux Desktops: 
no

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