FancyFon Mobility Center (FAMOC)

Provider Info
Supports iOS 7: 
yes
FancyFon Mobility Center (FAMOC™) is a flexible and open mobile device lifecycle management solution, enabling any number of smartphones using a variety of operating systems, to be centrally and remotely managed, over the Internet.
FAMOC provides asset, configuration, application, and security management, as well as remote support for multi-OS mobile infrastructures, including Symbian, iPhone , Android, Windows Mobile, Java JME, HP/Palm’s WebOS, Windows Phone 7 and Samsung’s BADA.


Optimize the process of mobile environment management with FAMOC:

  • Centralize management: FAMOC provides a single point of control over the telecom infrastructure, enabling device diversity through multi-OS support and centralized management procedures. An intuitive interface eradicates administrative complexity and reduces overall cost and time of technical support.
  • Get a real time view into the mobile environment: FAMOC detects, stores and reports on the mobile device fleet, phone users and telecom services, building a library of information on company assets in real time, and providing remote access to each device and user.
  • Easy access to information: FAMOC offers fast and simple access to shared resources and accelerated adoption of advanced telecom services, to improve business processes and enhance productivity.
  • Automate administrative procedures and manage devices remotely: FAMOC simplifies troubleshooting via remote access, and automated configuration processes facilitate administrative procedures, reducing the cost of technical support and device downtime in case of failures.
  • Manage the lifecycle of company telecom assets: FAMOC manages the entire lifecycle of every mobile device in the fleet, with over-the-air provisioning, configuration, application updates, security monitoring, and data backup/restore.
  • Monitor device parameters: FAMOC's range of diagnostic tools provide detailed data on the mobile infrastructure, enabling reports and failure alerts to be generated, and the root cause of performance issues to be identified, improving the speed of problem resolution.
  • Enhance data security: FAMOC includes state of the art security solutions such as data encryption, protection through passwords, antivirus configuration, VPN enforcement, data backup and remote memory wipe.
Packaging
Is the service hardware, software, or cloud?
SaaS: 
yes
Appliance: 
yes
Windows Software: 
no
Mac Software: 
no
Unix Software: 
yes
Virtual Machine: 
yes
Reseller Theming: 
yes
Licensing
How do you pay for the service?
Recurring License: 
yes
Perpetual License: 
yes
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Optional
Includes Minor Updates: 
yes
Includes Major Updates: 
yes
Includes Support: 
yes
Support
How and when is support provided?
12 x 5: 
yes
12 x 7: 
yes
24 x 7: 
yes
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
yes
Location-Specific Admins: 
yes
Role-Based Admins: 
yes
Standalone Server: 
yes
Fail-Over Capability: 
yes
Load Balancing: 
yes
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
yes
iOS App: 
yes
User Authentication
What method exist to authenticate users?
Active Directory: 
yes
Open Directory: 
Coming Soon
Other LDAP: 
yes
User/Pass Upload: 
yes
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
yes
Device Restrictions: 
yes
Exchange Account Seeding: 
yes
WiFi Configuration: 
yes
VPN Info: 
yes
Remote Wipe: 
yes
Remove Passcode: 
yes
Remote Lock: 
yes
Push Text Message: 
yes
Advanced MDM Features
Less common mobile management features.
Start On Date: 
Coming Soon
End On Date: 
Coming Soon
Versioning: 
yes
Rollback: 
yes
Triggered by Inventory: 
yes
Geofencing: 
Coming Soon
Allow custom XML: 
yes
Supervised Device Features
These restrictions are applicable only on [[Supervision|supervised devices]]
Prevent Game Center: 
yes
Prevent iMessage: 
yes
App Lock (iOS 6): 
yes
Global HTTP Proxy (iOS 6): 
yes
* Web Site White & Black-listing (iOS 7): 
yes
Prevent Manual Profile Installation: 
yes
App Management
Features focused on managing apps
Recommended App Catalog: 
yes
Push Web Apps: 
yes
Push Enterprise Apps: 
yes
"Push" Retail Apps: 
yes
Separate Managed and Unmanaged Data (iOS 7): 
yes
Per-App VPN (iOS 7): 
yes
Push App Configuration (iOS 7): 
yes
Pull App Feedback (iOS 7): 
yes
App Developer SDK Available: 
yes
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
yes
VPP Licensing Integration (iOS 7) : 
yes
Reassign App License (iOS 7): 
Coming Soon
Vendor-provided iOS App(s)
Links to the iTunes app store
Administration Console
How can the system be administered?
Web-Based Administration: 
yes
Desktop-Based Administration: 
no
API or SDK for Administration: 
yes
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
no
Alert When No Response: 
yes
Alert on Forbidden App: 
yes
Data Export
Data available for export, to CSV, etc.
Device Status: 
yes
App Inventory: 
yes
Device History: 
yes
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
no
Microsoft BPOS: 
no
Good: 
no
Other Helpdesk: 
yes
Other Devices
What other devices can be managed by the platform?
Android (Samsung): 
yes
Android (Nexus): 
yes
Android (HTC): 
yes
Android (Other): 
yes
Blackberry: 
yes
Symbian: 
yes
Windows Mobile: 
yes
Windows Phone 7: 
yes
Windows Desktops: 
no
Mac Desktops: 
no
Linux Desktops: 
no

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