IBM MaaS360

Provider Info
Phone: 
+1 215 664 1600
Supports iOS 7: 
Supports iOS 8: 

MaaS360 is an enterprise mobility platform that enables IT to deliver end-to-end security and management for devices, applications, documents, emails and Web access. Businesses use MaaS360 to provide their employees with secure access to corporate resources and information from corporate- or personally-owned mobile devices, without compromising the user experience, data security or privacy. MaaS360 delivers maximum flexibility for bring your own device (BYOD) with a dual persona approach, multi-platform support, self-service enrollment, customized over-the-air configuration, automated policy enforcement, and secure distribution of apps and documents. MaaS360 provides a range of product modules and bundles to enable customers to effectively meet their mobility requirements.

MaaS360 is the only solution in the market with the credentials to give customers confidence in the areas that matter most:

  • Simple and fast deployments with an exceptional customer experience for IT and employees
  • Powerful management and security capabilities to address the full mobility lifecycle
  • Flexible mobile application container options to separate work and personal data
  • Seamless integration with existing enterprise systems such as email, directories, and certificate authorities
  • The most trusted and proven approach to delivering enterprise mobility management

Industry-acclaimed customer experiences and certifications to give you confidence in MaaS360:

  • IBM named a Gartner Magic Quadrant Leader in Enterprise Mobility Management for past 3 years
  • According to Gartner, IBM’s “mature shared-processing multitenant architecture is the best-in-class cloud among ranked EMM vendors. It can support thousands of installations per day for large accounts.”
  • In Gartner’s Critical Capabilities report, IBM is ranked #1 in key customer use cases such as SaaS Deployments and Unified Endpoint Management
  • Over 20 years of experience in enterprise mobility management
  • First multi-tenant cloud service to manage and secure smartphones, tablets, and laptops
  • Only EMM vendor to achieve FISMA certification directly from the US Government
  • Only EMM vendor with SOC 2 Type II certification for over 6 years
  • Only EMM vendor on the Cloud Security Alliance’s Security, Trust and Assurance Registry (CSA STAR)

Quick Links
Instant Evaluation of MaaS360
MaaS360 is named "Leader" three years in a row by Gartner in Magic Quadrant Report for EMM
MaaS360 is named "Leader" in the first Forrester Wave report for EMM
MaaS360 MDM Website
Why MaaS360

MaaS360 provides IT teams a wide range of mobile security options to separate corporate and personal information across different categories of users, devices, content, and apps, all within the context of their business. This provides the flexibility to offer tiered or layered mobile security to address varied end user needs and IT security requirements.

MaaS360 Advanced Mobile Management
MaaS360 enables organizations to manage and secure enterprise-owned and personal BYO smartphones, tablets and laptops. It simplifies deploying private and public apps by delivering an easy-to-use enterprise app catalog with full security and operational lifecycle management. This solution bundle includes MaaS360 Mobile Device Management, MaaS360 Mobile Application Management and MaaS360 Mobile Expense Management. MaaS360 Laptop Management is available and separate from this bundle.

MaaS360 Secure Productivity Suite
MaaS360 delivers a comprehensive set of cross-platform solutions to isolate and contain work emails, Web access and app data to prevent data leaks. It is the only complete solution that enables employees to securely access corporate data while preserving the mobile experience on their devices. This solution bundle includes MaaS360 Secure Mail, MaaS360 Secure Browser and MaaS360 Application Security.

MaaS360 Secure Document Sharing
MaaS360 provides a secure, encrypted container and productivity suite to distribute, view, create, edit and share documents on mobile devices, giving organizations the control they need and employees the access they demand. This solution bundle includes MaaS360 Mobile Content Management, MaaS360 Secure Editor and MaaS360 Document Sync.

MaaS360 Mobile Enterprise Gateway
MaaS360 offers simple, secure access to behind-the-firewall business resources, such as SharePoint, Windows File Share, intranet sites and databases. This solution bundle includes MaaS360 Mobile Enterprise Gateway for Browser, MaaS360 Mobile Enterprise Gateway for Docs and MaaS360 Mobile Enterprise Gateway for Apps.

Top Reasons to Try MaaS360

  • Single platform for managing smartphones, tablets, and laptops. Any OS!
  • Instantly available production environment, off the web. Begin managing devices in minutes.
  • Integration with Exchange, BPOS, Office 365, Notes, Gmail, and Active Directory.
  • Comprehensive Mobile Device, Application and Content Management.
  • Support for employee and corporate owned devices.
  • End-user self-service portal for enrollment, device locate, lock, passcode reset, wipe, etc.
  • Free 24x7x365 live customer support, dedicated deployment assistance.

TRUE MOBILITY-AS-A-SERVICE
As an on-demand cloud service built on a secure, multi-tenant architecture, MaaS360 allows you to simplify the on-boarding process. You can instantly establish an account, start enrolling devices, and get productive immediately because you don’t need to install servers, deal with complex configurations, or pay upfront costs. With MaaS360, you get immediate insight and control without the added costs and complexities of deploying hardware and software, and dedicating additional resources to create and support the solution on an ongoing basis.

About MaaS360
MaaS360 is the trusted enterprise mobility management solution to customers worldwide—from Fortune 500 companies to small businesses. We make working in the mobile era simple and safe by delivering comprehensive security and management for applications, documents, email, and devices. Instantly accessible from the web, MaaS360 is easy to use and maintain, and provides the flexibility organizations need to fully embrace mobility in every aspect of their businesses. Backed by the most responsive support in the industry, we put our customers first by providing them with the best user experience for IT and employees. To learn more go to http://www.maas360.com.

Apple and IBM Forge Global Partnership to Transform Enterprise Mobiity
This landmark partnership aims to redefine the way work will get done, address key industry mobility challenges and spark true mobile-led business change.
Learn more about this Apple and IBM partnership

Packaging
Is the service hardware, software, or cloud?
SaaS: 
Appliance: 
Windows Software: 
Mac Software: 
Unix Software: 
Virtual Machine: 
Reseller Theming: 
Licensing
How do you pay for the service?
Recurring License: 
Perpetual License: 
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Optional
Includes Minor Updates: 
Includes Major Updates: 
Includes Support: 
Support
How and when is support provided?
12 x 5: 
12 x 7: 
24 x 7: 
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
Location-Specific Admins: 
Role-Based Admins: 
Standalone Server: 
Fail-Over Capability: 
Load Balancing: 
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
iOS App: 
Configuration Profile: 
Device Enrollment Program (iOS 7): 
User Authentication
What method exist to authenticate users?
Active Directory: 
Open Directory: 
Other LDAP: 
User/Pass Upload: 
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
Device Restrictions: 
Exchange Account Seeding: 
WiFi Configuration: 
VPN Info: 
Remote Wipe: 
Remove Passcode: 
Remote Lock: 
Push Text Message: 
Advanced MDM Features
Less common mobile management features.
Start On Date: 
End On Date: 
Versioning: 
Rollback: 
Triggered by Inventory: 
Geofencing: 
Supervised Device Features
These restrictions are applicable only on [[Supervision|supervised devices]]
Prevent Game Center: 
Prevent iMessage: 
App Lock (iOS 6): 
Global HTTP Proxy (iOS 6): 
Website White/Black-listing (iOS 7): 
Prevent Manual Profile Installation: 
iOS 8 Features
Always-On VPN (iOS 8): 
Prevent Erase (iOS 8): 
Prevent Handoff (iOS 8): 
Managed Domains (iOS 8): 
Enterprise Book Distribution (iOS 8): 
App Management
Features focused on managing apps
Recommended App Catalog: 
Push Web Apps: 
Push Enterprise Apps: 
"Push" Retail Apps: 
Separate Managed and Unmanaged Data (iOS 7): 
Per-App VPN (iOS 7): 
Push App Configuration (iOS 7): 
Pull App Feedback (iOS 7): 
App Wrapping Available: 
App Developer SDK Available: 
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
VPP Licensing Integration (iOS 7) : 
Reassign App License (iOS 7): 
Vendor-provided iOS App(s)
Links to the iTunes app store
Administration Console
How can the system be administered?
Web-Based Administration: 
Desktop-Based Administration: 
API or SDK for Administration: 
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
Alert When No Response: 
Alert on Forbidden App: 
Data Export
Data available for export, to CSV, etc.
Device Status: 
App Inventory: 
Device History: 
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
Microsoft BPOS: 
Other Helpdesk: 
Other Devices
What other devices can be managed by the platform?
Apple TV: 
Android (Samsung): 
Android (Nexus): 
Android (HTC): 
Android (Other): 
Blackberry: 
Symbian: 
Windows Mobile: 
Windows Phone 7: 
Windows Desktops: 
Mac Desktops: 
Linux Desktops: 

Share your ideas

tboyko's picture

tboyko

Joined: Apr 15, 2014

VPP Licensing / Managed App Support

Your rating: None

I do not see these features in MaaS360 as of today. Can anyone show otherwise? If not, and unless I'm missing something, I will update this wiki page accordingly.

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Lans's picture

Lans

Joined: May 13, 2014
WWW

Windows Mobile support has stopped

Your rating: None

Apparantly, MaaS360 has stopped supporting Windows Mobile.

There are still some traces left in de interface (2014-02-03), but you can not enroll and manage a Windows Mobile device anymore with Maas360.

And agent I had a chat with, said that they recently stopped supporting it due to outdated platform.

Edit: replaced Phone with Mobile.

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