Mformation Enterprise Mobility Manager

Provider Info
Phone: 
+1 732 692 6200

Mformation is the leading global provider of mobile device management (MDM) technology. Mformation offers a complete solution that enables mobile operators, managed service providers and enterprises to remotely manage, support and secure all types of mobile devices across all network types. Mformation’s market-leading Mformation Service Manager™ and Mformation Enterprise Mananger™ suites are the most complete, flexible and integrated mobile device management software solutions in the industry, supporting end-to-end management across the broadest possible range of endpoints, from mobile devices to connected computing devices and machines. Hundreds of millions of devices, generating millions of transactions a day, are under the management of Mformation’s device management solutions.

Ongoing research, development and innovation ensure that the Mformation platform is continually meeting the changing needs of mobile operators and service providers, both today and into the future. Mformation continues to drive key mobile device management standards such as OMA DM, and is supporting and shaping other standards as new classes of devices and machines become connected. By staying at the forefront of device management innovation, we ensure that we have solutions for the next generation of device management issues.

Packaging
Is the service hardware, software, or cloud?
SaaS: 
yes
Appliance: 
yes
Windows Software: 
no
Mac Software: 
no
Unix Software: 
yes
Virtual Machine: 
no
Reseller Theming: 
yes
Licensing
How do you pay for the service?
Recurring License: 
yes
Perpetual License: 
yes
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Mandatory
Includes Minor Updates: 
yes
Includes Major Updates: 
yes
Includes Support: 
yes
Support
How and when is support provided?
12 x 5: 
yes
12 x 7: 
yes
24 x 7: 
yes
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
yes
Location-Specific Admins: 
yes
Role-Based Admins: 
yes
Standalone Server: 
yes
Fail-Over Capability: 
yes
Load Balancing: 
yes
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
yes
iOS App: 
yes
Configurator: 
yes
User Authentication
What method exist to authenticate users?
Active Directory: 
yes
Open Directory: 
no
Other LDAP: 
yes
User/Pass Upload: 
yes
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
yes
Device Restrictions: 
yes
Exchange Account Seeding: 
yes
WiFi Configuration: 
yes
VPN Info: 
yes
Remote Wipe: 
yes
Remove Passcode: 
yes
Remote Lock: 
yes
Push Text Message: 
yes
Advanced MDM Features
Less common mobile management features.
Start On Date: 
no
End On Date: 
no
Versioning: 
yes
Rollback: 
yes
Triggered by Inventory: 
yes
App Management
Features focused on managing apps
Recommended App Catalog: 
yes
Push Web Apps: 
yes
"Push" Retail Apps: 
yes
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
Coming Soon
Administration Console
How can the system be administered?
Web-Based Administration: 
yes
Desktop-Based Administration: 
no
API or SDK for Administration: 
yes
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
no
Alert When No Response: 
yes
Alert on Forbidden App: 
yes
Data Export
Data available for export, to CSV, etc.
Device Status: 
yes
App Inventory: 
yes
Device History: 
yes
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
no
Microsoft BPOS: 
no
Good: 
no
Other Helpdesk: 
yes
Other Devices
What other devices can be managed by the platform?
Android (Samsung): 
yes
Android (Nexus): 
yes
Android (Other): 
yes
Blackberry: 
yes
Symbian: 
yes
Windows Mobile: 
yes
Windows Phone 7: 
yes

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