MobileIron

Provider Info
Phone: 
+ 1 877 819 3452

MobileIron was founded to bring simplicity to the chaos of mobility. Mobile will become the preferred communications and computing platform for end users to do their work. However, mobile introduces cost, risk, and usability challenges that traditional IT strategies cannot address. MobileIron’s approach is to simplify the problem by providing a complete security and management platform for mobile apps, docs, and devices that preserves the native experience for end users. We call this Mobile IT.

Value
MobileIron lets enterprises, educational institutions, and government:

Protect data
Mobilize apps and content
Preserve user experience and privacy
MobileIron gives IT the confidence that sensitive data will not be lost, while enabling the business to mobilize its workflow and end users to do their jobs more effectively. MobileIron’s customers are transforming their organizations through mobility. From day one, MobileIron’s focus has been 100% customer success through innovation leadership, customer support, and best practice development.

Background
MobileIron was founded in Fall 2007 with the belief that mobility would fundamentally change every business process in an organization. When MobileIron Version One was launched two years later it introduced several innovations, including the first mobile enterprise app storefront and the first BYOD controls for selective wipe and privacy. Since then, thousands of organizations have selected MobileIron as the platform for their mobile strategies, making the company the leading global provider of Mobile IT solutions for security and management. MobileIron is headquartered in Mountain View, California in the heart of Silicon Valley, with global offices in China, Germany, Hyderabad, Japan, Netherlands, Singapore, Sydney, and United Kingdom.

Packaging
SaaS: 
yes
Appliance: 
yes
Windows Software: 
no
Mac Software: 
no
Unix Software: 
no
Virtual Machine: 
yes
Reseller Theming: 
yes
Licensing
Recurring License: 
yes
Perpetual License: 
yes
Maintenance
Purchase: 
Mandatory
Includes Dot Releases: 
yes
Includes Major Releases: 
yes
Includes Support: 
yes
Support
12 x 5: 
yes
12 x 7: 
no
24 x 7: 
yes
Scalability
Locations: 
yes
Location-Specific Admins: 
yes
Role-Based Admins: 
yes
Fault Tolerance
Standalone Server: 
yes
Fail-Over Capability: 
yes
Load Balancing: 
yes
Enrollment
Web Portal: 
yes
iOS App: 
yes
Bulk Upload: 
yes
API: 
yes
Enrollment Authentication
Active Directory: 
yes
Open Directory: 
yes
Other LDAP: 
yes
User Upload: 
yes
Mobileconfig Features
Require Passcode: 
yes
Device Restrictions: 
yes
Exchange Account Seeding: 
yes
WiFi Configuration: 
yes
VPN - L2TP: 
yes
VPN - Cisco AnyConnect: 
yes
VPN - Juniper: 
yes
VPN - F5: 
yes
iOS 5 Mobileconfig
"Push" Retail Apps: 
yes
Encrypted Mail: 
yes
Sandbox Mail: 
yes
Prevent iCloud: 
yes
Wi-Fi Auto-Join: 
yes
On Demand Features
Remove Passcode: 
yes
Remote Lock: 
yes
Remote Wipe: 
yes
Push Text Message: 
yes
Profile Features
Start On Date: 
no
End On Date: 
no
Versioning: 
yes
Rollback: 
no
Triggered by Inventory: 
yes
App Management
Push Web Apps: 
yes
Catalog of In-House Apps: 
yes
Recommended Retail Apps: 
yes
VPP Integration: 
yes
Vendor-provided iOS App(s)
Admin Notifications
Alert When Roaming: 
yes
Alert When No Response: 
yes
Alert on Forbidden App: 
yes
Administration Console
Web: 
yes
API or SDK: 
yes
Desktop App: 
no
Data Export
Device Status: 
yes
App Inventory: 
yes
Device History: 
yes
Integration
Apple GSX: 
no
Microsoft BPOS: 
yes
Certificate Features
Enterprise SCEP Integration: 
yes
Local CA with SCEP: 
yes
Apply Certs to Exchange: 
yes
Apply Certs to WiFi: 
yes
Apply Certs to VPN: 
yes
LDAP Features
Dynamic Policies by LDAP group: 
yes
Dynamic Policies by LDAP OU: 
yes
Dynamic Policies by LDAP Attribute: 
yes
Custom Message by LDAP Attribute: 
yes
Other Devices
Android: 
yes
Blackberry: 
yes
Symbian: 
yes
Windows Mobile: 
yes
Windows Phone 7: 
yes
Windows Desktops: 
no
Mac Desktops: 
yes
Linux Desktops: 
no

Share your ideas

Firekai's picture

Firekai

Joined: Sun, Jun 17, 20:52

Really should clarify to avoid confusion

We were looking at using MobileIron as our MDM solution, but ended up moving to a different vendor simply because we were informed by the reseller that MobileIron could support multiple platforms.

What they failed to tell us or clarify was that it did not natively support multiple platforms, rather you were required to purchase 3rd party software to include Android and Windows phones. We made it very clear that we expected the MDM to natively support other devices, not for us to purchase more software and therefore increase our admin overhead when it came to managing licenses.

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sginevan's picture

sginevan

Joined: Fri, Mar 15, 00:29

Management, security and the native device experience.

Hi, my name is Sean, I work in Business Development for MobileIron. MobileIron is fanatical in supporting the native device experience on iOS, Android and Windows Phone 8. We can manage the native mail client on iOS and Windows Phone 8. For Android, there is no one mail client, so we manage the native mail clients on Samsung, Motorola and HTC. In addition to provisioning, we can selectively wipe these native device email experiences and provide access control to ActiveSync as a part of our product as well.

In addition, some customers desire a more "containerized" email experience where email is in a separate application. For this, we have support for third party email clients on both iOS and Android.

Finally, our security and management features are being extended to applications as well, allowing customers who write their own apps, beyond e-mail, to tie them to our management and security platform.

Please visit http://www.mobileiron.com for details. Thanks!

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