Robot Cloud

Provider Info
Phone: 
+1 312 602 5345
Supports iOS 7: 
Supports iOS 8: 

Robot Cloud is built to augment your IT team with true plug-and-play functionality to manage all your Apple devices.

Robot Cloud is a hosted Mobile Device Management (MDM) server that runs on the Casper Suite platform. Robot Cloud is built and supported by Mac and iOS management veterans, Forget Computers. Contact us today to get started.

Packaging
Is the service hardware, software, or cloud?
SaaS: 
Mac Software: 
Licensing
How do you pay for the service?
Recurring License: 
Support
How and when is support provided?
12 x 5: 
12 x 7: 
24 x 7: 
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
Location-Specific Admins: 
Role-Based Admins: 
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
Configuration Profile: 
Device Enrollment Program (iOS 7): 
User Authentication
What method exist to authenticate users?
Active Directory: 
Open Directory: 
Other LDAP: 
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
Device Restrictions: 
Exchange Account Seeding: 
WiFi Configuration: 
VPN Info: 
Remote Wipe: 
Remove Passcode: 
Remote Lock: 
Push Text Message: 
Advanced MDM Features
Less common mobile management features.
Triggered by Inventory: 
Geofencing: 
Allow custom XML: 
Supervised Device Features
These restrictions are applicable only on [[Supervision|supervised devices]]
Prevent Game Center: 
Prevent iMessage: 
App Lock (iOS 6): 
Global HTTP Proxy (iOS 6): 
Website White/Black-listing (iOS 7): 
iOS 8 Features
Always-On VPN (iOS 8): 
Prevent Erase (iOS 8): 
Prevent Handoff (iOS 8): 
Managed Domains (iOS 8): 
Enterprise Book Distribution (iOS 8): 
App Management
Features focused on managing apps
Recommended App Catalog: 
Push Web Apps: 
Push Enterprise Apps: 
"Push" Retail Apps: 
Separate Managed and Unmanaged Data (iOS 7): 
Per-App VPN (iOS 7): 
Push App Configuration (iOS 7): 
App Developer SDK Available: 
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
VPP Licensing Integration (iOS 7) : 
Reassign App License (iOS 7): 
Vendor-provided iOS App(s)
Links to the iTunes app store
Administration Console
How can the system be administered?
Web-Based Administration: 
iOS-Based Administration: 
API or SDK for Administration: 
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
Alert When No Response: 
Alert on Forbidden App: 
Data Export
Data available for export, to CSV, etc.
Device Status: 
App Inventory: 
Device History: 
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
Other Helpdesk: 
Other Devices
What other devices can be managed by the platform?
Apple TV: 
Mac Desktops: 

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