Symantec Mobile Management (SMM) is a scalable MDM platform that enterprises can rely on to enable, secure and manage mobile devices. SMM enables enterprise-wide mobile email and application rollouts, safeguards mobile data and devices and provides comprehensive visibility and control of the mobile environment. Built on an enterprise-proven and globally deployed platform, SMM provides the scalability and robustness for enterprises to mobilize with confidence. SMM also provides unified endpoint management by integrating with two of the most widely deployed endpoint management systems: Microsoft System Center Configuration Manager and Symantec Client Management Suite (Altiris).
Is the service hardware, software, or cloud?
How do you pay for the service?
In addition to purchase, is there recurring maintenance? What does it include?
Includes Minor Updates:
Includes Major Updates:
How and when is support provided?
12 x 5:
12 x 7:
24 x 7:
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
What methods are available for enrolling devices?
What method exist to authenticate users?
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Exchange Account Seeding:
Push Text Message:
Advanced MDM Features
Less common mobile management features.
Features focused on managing apps
Recommended App Catalog:
Push Web Apps:
"Push" Retail Apps:
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload:
Vendor-provided iOS App(s)
Links to the iTunes app store
How can the system be administered?
How can admins be notified of issues?
Alert When Roaming:
Alert When No Response:
Alert on Forbidden App:
Data available for export, to CSV, etc.
3rd Party Integration
The MDM Provider connects to which other services?
What other devices can be managed by the platform?
Windows Phone 7: