SyncShield

Provider Info
Phone: 
+358 403012300

Capricode is a Finnish technology provider, founded in 2002, offering a globally proven mobile device management (MDM) solution SyncShield® for enterprise use.

With SyncShield enterprises can automate and enforce their security policy for the entire mobile device fleet. With wide range of functions SyncShield offers great cost reductions and increased productivity via remote and centralized mobile device fleet management.

Our flexible service models enable the most suitable MDM (mobile device management) deployment for each company.

Packaging
Is the service hardware, software, or cloud?
SaaS: 
yes
Appliance: 
no
Windows Software: 
no
Mac Software: 
no
Unix Software: 
yes
Virtual Machine: 
yes
Reseller Theming: 
yes
Licensing
How do you pay for the service?
Recurring License: 
yes
Perpetual License: 
yes
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Mandatory
Includes Minor Updates: 
yes
Includes Major Updates: 
yes
Includes Support: 
yes
Support
How and when is support provided?
12 x 5: 
yes
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
yes
Location-Specific Admins: 
yes
Role-Based Admins: 
yes
Standalone Server: 
yes
Fail-Over Capability: 
no
Load Balancing: 
yes
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
yes
iOS App: 
yes
User Authentication
What method exist to authenticate users?
Active Directory: 
yes
Other LDAP: 
yes
User/Pass Upload: 
no
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
yes
Device Restrictions: 
yes
Exchange Account Seeding: 
yes
WiFi Configuration: 
yes
VPN Info: 
yes
Remote Wipe: 
yes
Remove Passcode: 
yes
Remote Lock: 
yes
Push Text Message: 
yes
Advanced MDM Features
Less common mobile management features.
Start On Date: 
no
End On Date: 
no
Versioning: 
yes
Rollback: 
no
Triggered by Inventory: 
no
App Management
Features focused on managing apps
Recommended App Catalog: 
yes
Push Web Apps: 
yes
"Push" Retail Apps: 
yes
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
yes
Vendor-provided iOS App(s)
Links to the iTunes app store
Administration Console
How can the system be administered?
Web-Based Administration: 
yes
Desktop-Based Administration: 
no
API or SDK for Administration: 
yes
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
no
Alert When No Response: 
yes
Alert on Forbidden App: 
no
Data Export
Data available for export, to CSV, etc.
Device Status: 
yes
App Inventory: 
yes
Device History: 
Coming Soon
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
no
Microsoft BPOS: 
no
Good: 
no
Other Helpdesk: 
no
Other Devices
What other devices can be managed by the platform?
Android (Other): 
yes
Blackberry: 
no
Symbian: 
yes
Windows Mobile: 
yes
Windows Phone 7: 
yes
Windows Desktops: 
no
Mac Desktops: 
no
Linux Desktops: 
no

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