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Provider Info
Phone: 
+ 312 602 5345

Robot Cloud is a hosted Mobile Device Management (MDM) server that runs on the Casper Suite platform. Robot Cloud is built and supported by Mac and iOS management veterans, Forget Computers.

Get your very own instance of the JAMF Software Server (JSS) to manage iOS devices. Contact us today for a 30-day trial.

Packaging
Is the service hardware, software, or cloud?
SaaS: 
Appliance: 
Windows Software: 
Mac Software: 
Unix Software: 
Virtual Machine: 
Reseller Theming: 
Licensing
How do you pay for the service?
Recurring License: 
Perpetual License: 
Support
How and when is support provided?
12 x 5: 
12 x 7: 
24 x 7: 
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
Location-Specific Admins: 
Role-Based Admins: 
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
iOS App: 
User Authentication
What method exist to authenticate users?
Active Directory: 
Open Directory: 
Other LDAP: 
User/Pass Upload: 
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
Device Restrictions: 
Exchange Account Seeding: 
WiFi Configuration: 
VPN Info: 
Remote Wipe: 
Remove Passcode: 
Remote Lock: 
Push Text Message: 
Advanced MDM Features
Less common mobile management features.
Start On Date: 
End On Date: 
Versioning: 
Rollback: 
Triggered by Inventory: 
App Management
Features focused on managing apps
Recommended App Catalog: 
Push Web Apps: 
"Push" Retail Apps: 
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
Administration Console
How can the system be administered?
Web-Based Administration: 
Desktop-Based Administration: 
API or SDK for Administration: 
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
Alert When No Response: 
Alert on Forbidden App: 
Data Export
Data available for export, to CSV, etc.
Device Status: 
App Inventory: 
Device History: 
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
Microsoft BPOS: 
Other Helpdesk: 
Other Devices
What other devices can be managed by the platform?
Android (Other): 
Blackberry: 
Symbian: 
Windows Mobile: 
Windows Phone 7: 
Windows Desktops: 
Mac Desktops: 
Linux Desktops: 

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