Can you push install apps over-the-air with MDM on supervised devices (if you have activated supervision via Apple Configurator, not using Device Enrollment Program)?
Meraki Whitepaper (Deploying Apple iOS in Education - https://meraki.cisco.com/lib/pdf/meraki_whitepaper_ios.pdf - chapter 10) says that on “[s]upervised devices [you] must be re-connected to Apple Configurator for app updates and [...] to remove any unsanctioned apps on the device.”
Does this mean MDM (and specifically Meraki) can't deploy apps over the air? And if so, is it just a limitation to them, or can MDM in general not do this unless they are using Device Enrollment Program?
Once each year Apple parts the blackout curtains and lets us peek at the future. The event is the Apple Worldwide Developer Conference, and this year both the keynote and the "Platform State of the Union" are being streamed live.
Date and Time:
Monday, June 2, 10 AM PDT / 1 PM EDT
Live streaming video requires Safari 4 or later on OS X v10.6 or later; Safari on iOS 4.2 or later. Streaming via Apple TV requires second- or third-generation Apple TV with software 5.0.2 or later.
It's the next best thing to being there. (And if you ARE going to be there, be sure to join us at our meeting in San Fran Tuesday night!
Apple has introduced education pricing for the iPad Air and Retina iPad Mini. Looks like $30 off in the US and around £20 in the UK.
While importing a placeholder for some iPads I was peeking through profilemanager.log , when I found this gem.
 [2014/05/22 16:17:21.942] I: Imported placeholder device "MH-Gary Ho_iPad Mini45", SerialNumber=F7NMXXXXXX84, IMEI=, MEID=, UDID=, DeviceID=, AirplayPassword=
What I did next was add a new column AirplayPassword= to the placeholder CSV and put a password in.
Uploaded the placeholder for an AppleTV and it added the Airplay password to my AppleTV Device in ProfileManager.
Just yesterday I added 20 AppleTVs to Profile Manager, I could have saved a few steps.
Following the uncharacteristically brief information found in this Support document, I have had no luck at all.
I've been trying to successfully move Apple Configurator and all its data from an old, slow Mac Mini to a much faster Mac Mini with more RAM, a more robust processor, etc. Using Migration Assistant, I've restored everything from a Time Machine backup - all user accounts, applications, etc. I verified that all the required directories & whatnot were copied over.
Nothing worked from the very beginning. I first continually got the "Unable to attach device to Apple Configurator" while running Configurator, and "iTunes could not connect to this iPad. Could not allocate a resource" when attaching a new iPad.
Doing some investigating, I came across tidbits of information which lead me to the /var/db/lockdown folder, which seems to contain a plist file for every supervised iPad connected to the Mac. This folder was correctly transferred with Migration Assistant.
But another file, /var/db/lockdown/SystemConfiguration.plist, contains only the UUID of the old Mac. When I changed the contents of this file to hold the UUID of the new Mac, I was finally able to get the 'Trust this computer?' message on the iPad, which then allowed it to be visible in Configurator.
In the long run, the most essential feature - loading up and removing paid apps from supervised iPads - does not work.
Every other Configurator task works as expected, from installing profiles to updating iOS. It correctly shows all the apps in our catalog, free and paid, but it fails when attempting to use a paid code, indicating that I must login to the VPP-linked AppleID in iTunes. Naturally, that does not fix anything.
Has anybody here @ enterpriseiOS successfully moved configurator from one Mac to another?
We are using supervised iDevices managed by Datomo.
User have the opportunity to install private apps in the unmannaged sector of the devices.
Our business apps are in the managed sector without opportunity for the user to move data between the sectors.
We are looking for a opportunity to deny the use of airprint on the iDevices because we don't want the user to redirect printjobs of business-data to a privat pc in wlan with airprint-simultator like "Presto Collobos".
Any ideas? Airprint is configurable but i can't deny the use.
Is there a posibility to deny the bonjour-protocol? Or to redirect it to dev/nul?
Maybe a proxy-setting for bonjour?
Is there a app who will catch the airprint-traffic before leaving the iDevice?
Apple has published a list of security content in iOS 7.1.1, which was released this afternoon. Here are the highlights:
- 'CFNetwork HTTPProtocol:' An attacker in a privileged network position can obtain web site credentials
- IOKit Kernel: A local user can read kernel pointers, which can be used to bypass kernel address space layout randomization
- Security - Secure Transport: An attacker with a privileged network position may capture data or change the operations performed in sessions protected by SSL
- WebKit: Visiting a maliciously crafted website may lead to an unexpected application termination or arbitrary code execution
Quite a bit for a dot-dot-one release. Set your compliance rules accordingly and encourage updates.
I'm curious: do any of you have stats on how quickly your users update?
MobileIron and Good confirm invulnerability to "Heartbleed" OpenSSL attack (updated with more providers)
We've been following the recent disclosure of a massive OpenSSL bug and its affect on MDM. This is a potentially major issue for device management. Due to the trust chain of Apple's APNS, an exposed MDM server may require all devices to be unenrolled and reenrolled by hand.
We've heard good news so far (excuse the pun) from
two three four providers:
Good Technology says:
Good Technology has confirmed that the versions of OpenSSL used by all Good servers and applications are not subject to the Heartbleed vulnerability.
- All released versions of VSP, Sentry, Connector, Atlas, Connected Cloud and cloud-hosted BYOD portal are NOT affected by the vulnerability and NO action is required by our customers.
- The on-premise BYOD Portal MAY by affected by the vulnerability, depending on the version of OpenSSL that is packaged with your version of Linux currently installed on your BYOD Portal server.
Update 4/10 5:50p: Maas360 is also fine.
I've reached out to other vendors but have not yet heard a response. If you have any news please share below, and I will update the thread.
It is worth repeating that the vulnerability is not the fault of the MDM vendor and not the fault of Apple. It's in a library of cryptographic functions that is very commonly used within other applications.
Having been involved in the Enterprise Mobility Management (EMM) sector for nearly two years, I have seen these technologies mature and evolve. The recent news of VMware purchasing AirWatch has left Gartner’s Leaders Quadrant with only two independent vendors, namely MobileIron and Good Technologies. What this means remains to be seen, but it certainly validates the importance of EMM technologies. With all the progress and changes in this space, choosing the right EMM for your business is becoming increasingly difficult.
Making sense of it all
With close to 50 EMM solutions out there, how does one identify the right one for your business? To simplify matters let’s start with similarities. All Mobile Device Management (MDM) vendors promote their features and benefits, which in reality are almost identical across all solutions because they are closely tied to application point interfaces (API’s) made available by the operating system (OS) vendors like Apple, Google and Microsoft. Every vendor has their own app for all these platforms, and most make use of third-party apps like TouchDown to manage Email on Android devices. In addition most provide an enterprise app store, which links to public apps and custom-developed apps and makes management and deployment of apps easier.
So how do they differ?
Managed Configuration is a feature introduced with iOS 7, and increasingly supported by MDM providers. It allows an iOS app to receive configuration from an MDM service. The MDM service sends a plist dictionary of keys and values to the app on installation. Some MDM services allow token substitution in the values. This enables a username, for example, to be automatically sent to the app so the user does not need to type it in manually.
In theory any app supporting the native preferences system will automatically support managed configuration. In practice some apps are designed with the feature in mind. Below is a list of apps we have found to support this feature.
Please feel free to edit this wiki page and add to the list.
Yesterday a vulnerability came to light in OpenSSL, which underpins much of the security infrastructure on web servers and application servers around the Internet. Today the technology world is on fire about the bug. Basically, any server running OpenSSL versions 1.0.1 through 1.0.1f is at risk to a simple query. There is an online tool available to check your servers.
The bug, however, doesn't only affect SSL. OpenSSL is also commonly used for generating the asymmetric encryption keys that are the foundation of, oh, the Apple Push Notification Service. And APNS is the foundation for MDM.
If your MDM service happens to be vulnerable, or was vulnerable any time in the last two years the bug has been available, then it is possible someone has stolen your server's private APNS key. And if they do that then your MDM is compromised. But since the attack leaves no trace, well it may be better to err on the safe side.
The "safe side" for MDM means revoking your APNS certificate, and re-enrolling all devices. By hand. That is going to be a huge a bucket of pain.
So here is hoping your particular MDM service is not and was not vulnerable. I've heard from a few already, but will wait for official statements to become available before posting. Watch this thread for more as this develops.
Late last year Apple dropped the price of its suite of productivity apps to precisely zero dollars. Well, that is if you purchased a device after September 13, 2013. That was all well and good for individuals. But if you signed up for the institutional iTunes Volume Purchase Program (VPP) it wasn't so easy to send these "free" apps to devices.
Apple has simplified this — somewhat — and published the new information in a Knowledge Base article. Here is the beef:
- You need to be enrolled in VPP.
- You need to have an invoice or purchase order showing you purchased devices after September 13, 2013.
- Includes Keynote, Pages, Numbers, iPhoto, GarageBand, and iMovie. (Keynote is Apple's PowerPoint alternative and is pretty damn good.) Each of these are normally $10.
See the document for the step by step. By the way, it appears this isn't all you can eat. You will be eligible for a quantity of free apps matching the quantity of devices purchased after the cutoff date. Let us know in the comments what your experience is.
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Comparison of MDM Providers
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