Apple Finally Kills off iPad 2 - Relaunches 16GB iPad 4 with Retina Display

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I'm glad it's finally gone. It's a much better deal.

The 16GB iPad 4 is priced at £329/$399.

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Cannot Complete iPhone Setup

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I came across this issue when I got an iphone returned to me from a terminated employee.

I wanted to reset the iphone back to factory settings. When it came to the Apple ID section in the setup, it did not give me the option to bypass entering the Apple ID, but instead required me to enter an Apple ID and password. I did not have the credentials, and couldn't get past this step. As a result I couldn't finish the setup of the iphone, and now it is just a brick, and unusable.

I want to know if there is an Enterprise solution that I can use so that I can avoid this happening in the future. In other words, I want to keep the employee from creating and setting up the iphone with their Apple ID. Can I lock this step in the setup, or is there another way to keep employees from setting up there own Apple Id on a company owned device.

Thanks for your help with this.

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VPP's Managed Distribution your experience?

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If your MDM is able to use Managed Distribution instead of code redemption I'd like to know what your experience has been like. We are using Casper MDM and as of March 12, 2014 it has not been implemented.

I read the early posts from November from the AirWatch users, is that going any better?

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iPad Cases - Which ones are you using?

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Not positive if this is the correct head forum topic for this but...

I'm wondering which iPad cases you use and why you chose that one.

We started with 300 iPad 4's and the Apple case. They worked pretty good, we had very few broken screens. Apple stopped production on the rubber case and now only have the leather ones. We ordered 700 more iPad Airs, and in haste, ordered a case from Jison. It is not the best case, and we are experience a very high breakage rate.

We are finding that cases are either very rugged (protective), but not full featured as in ways to prop up, easy access to buttons, etc. OR the case is full featured, but not very rugged.

Have you found a case that is both very protective yet has good prop and access to iPad features?

Thanks,
Dan

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Apple Configurator 1.5 encourages MDM enrollment & integrates with Bretford carts

Happy Birthday! Everyone's favorite iOS mass deployment tool, Apple Configurator, is another dot-release old. Download for free from the Mac App Store.

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About the security content of iOS 7.1

An extensive list of the security fixes in iOS 7: http://support.apple.com/kb/HT6162

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iOS 7.1 Now Available. Adds CarPlay, Touch ID improvements, and much more

Apple has released iOS 7.1 for iPhone 4 and above, and iPad 2 and above. Release notes are below. For direct download links, see our database of iOS Devices (which should be getting an automatic update shortly).

• CarPlay
• iOS experience designed for the car
• Simply connect your iPhone to a CarPlay enabled vehicle
• Supports Phone, Music, Maps, Messages, and 3rd-party audio apps
• Control with Siri and the car's touchscreen, knobs, and buttons

• Siri
• Manually control when Siri listens by holding down the home button while you speak and releasing it when you're done as an alternative to letting Siri automatically notice when you stop talking
• New, more natural sounding male and female voices for Mandarin Chinese, UK English, Australian English, and Japanese

• iTunes Radio
• Search field above Featured Stations to easily create stations based on your favorite artist or song
• Buy albums with the tap of a button from Now Playing
• Subscribe to iTunes Match on your iPhone, iPad, or iPod touch to enjoy iTunes Radio ad-free

• Calendar
• Option to display events in month view
• Country specific holidays automatically added for many countries

• Accessibility
• Bold font option now includes the keyboard, calculator, and many icon glyphs
• Reduce Motion option now includes Weather, Messages, and multitasking UI animations
• New options to display button shapes, darken app colors, and reduce white point

For information on the security content of this update, please visit this website:

http://support.apple.com/kb/HT1222

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apple configurator and free app

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Greetings Admins

I am thinking about using Apple Configurator to deploy some iPads. I was thinking of setting up one iPad how I like it. Then Backing up that one, and restore the backup to multiple iPads. Would the restore also restore the Apps? And any setting associated with that app?

Also how do the updates work on apps installed from configurator?. I know with regular apps, that password of the apple ID that was used to download app needs to be entered before update happens.

Thank you all.
Rodrigo

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Enterprise vs. the iPad: 7 Steps to Avoid Deployment Disaster (Upcoming Webinar)

[Hi folks! I'm honored to have been asked by the good people at Apple-ization of the Enterprise and Code42 to present a webinar next week. I hope you all from the Enterprise iOS community can join us. — Aaron]

As tablets become even more intuitive and convenient, information workers are demanding these devices as standard operating equipment necessary to do their jobs. And, they expect to have the same user experience as laptops or desktops. However, because tablets can be difficult to manage and deploy, and pose added security challenges, enterprise IT has been slow to deploy them on a grand scale. So, how can IT teams embrace tablets to enable employees to work how they want, while at the same time ensure a successful deployment and long-term management and security?

Join this live webinar as Tekserve CTO and iOS expert Aaron Freimark provides practical tips for successful enterprise iPad deployments, based on his real-life missteps and successes. Aaron will also share:

• How the use of tablets within the enterprise represents a tremendous shift from IT's traditional "command and control" approach
• The 7 common mistakes to avoid during an iPad deployment
• Real-world examples of successful deployments resulting in business efficiencies
• Tips and recommendations for a scalable tablet strategy

Register for Free Webinar

March 12, 2014 | 1:00 pm Central
Presented by Tekserve

Aaron Freimark has worked for the last 12 years at Tekserve, New York's largest independent Apple consultancy and retailer, and is the company's CTO. Over that time, Tekserve has architected and supported solutions for NBC Olympics, Cablevision, Al Jazeera America, New York and Minneapolis/St. Paul airports, and hundreds of other enterprises big and small. A believer in online collaboration, Aaron is the founder of EnterpriseiOS.com, a technical community of iOS administrators.

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Now Buy Apps using Purchase Orders

Apple has introduced VPP Credit, a way for businesses to purchase Apps and iBooks using purchase orders.

More info coming soon.

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Apple's New Deployment Programs

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[Editors Note: Aaron is on vacation this week, so a huge thanks to Ben for providing this big news.]

Looks like Apple has unveiled its new deployment programs.

Device Enrolment Program (US only)
AppleID for Students Program
More enhancements to the Volume Purchase Program

Fraser Speirs has a good write up on his blog.

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Apple Releases New iOS 7 Deployment Technical Reference Guide

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It can be downloaded from here.

This guide is for IT administrators who want to support iOS devices on their networks. It provides information about deploying and supporting iPhone, iPad, and iPod touch in a large-scale organization such as an enterprise or education institution. It explains how iOS devices provide comprehensive security, integration with your existing infrastructure, and powerful tools for deployment.
Understanding the key technologies supported in iOS will help you implement a deployment strategy that provides an optimal experience for your users. The following chapters serve as a technical reference you can use when deploying iOS devices throughout your organisation.

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iOS 7.0.6 released with important SSL security fix

Apple today released iOS 7.0.6 with an important security fix:

Available, as always, via Software Update. Direct download links for each build are in our database of iOS Devices.

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What is Apple Volume Services?

AppleInsider notices a new Apple web site, http://volume.apple.com.

What could it be?

Original post: http://appleinsider.com/articles/14/02/17/ios-71-rumored-to-arrive-march...

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Open Letter to MDM Companies

[Editor's note: This letter from a member of our community brings up some interesting points. But as noted in the comments, the MDM providers are simply using the APIs provided by the device manufacturers.]

You all have it wrong. All of your products are good don't get me wrong! You enable us to protect our networks, provide our users with ease of use and ease of setup. You allow us to block or allow anything we feel is harmful (separate opinion about that). The thing you have wrong is wiping the phone after failed attempts at the password!

Why is this wrong?

• Whoever steals the phone knows this so they just enter random passwords and then have a usable phone to sell. That is until you figure it out or it is reported to you.
• If the end user forgets a lot of times the phone will wipe and they will continue to use it. Then a couple weeks later they bring you the phone saying that it isn't working right.
• While the user is using the phone unprotected they install their personal email or just text company information leaving your company at risk.

What the is the "right" way?

• After 10 (or whatever your specified time would be) wrong password attempts you lock the device with an alternate password that only the administrator knows.
• Each phone could have a different admin password that auto populates when you register the device.
• The password is only viewable in the MDM console.
• The phone can be unlocked with this passcode or through the MDM provided the end user answers the appropriate questions correctly.
• Also there should be a notification on the MDM and an email sent to the MDM admin. This would allow them to be a bit more proactive and give the admin some visibility to what is happening in their world.

I think this method is more secure for our data and protects the assets we place in the field mischief better. What are your thoughts?
http://redd.it/1xzxd2

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