Hi Everyone.

We have a fleet of devices out that are supervised by our dedicated terminal and provisioned with MDM in line with CESG guidelines.

My question is that it seems a user has wiped the device by entering the passcode too many times wrong, then taken the liberty to reinstall the mdm etc (in this case symantec app store). So in terms of reporting from our admin side the device looks normal, but in actual fact some of the restrictions have been removed such as game center, allowing connection to other macs, and allowing installation of other certificates due to the Supervision profile being removed!?..

How would we get around this and how can we enforce policy that stops users being able to do this.

Kind regards,

I'm glad it's finally gone. It's a much better deal.

The 16GB iPad 4 is priced at £329/$399.

I came across this issue when I got an iphone returned to me from a terminated employee.

I wanted to reset the iphone back to factory settings. When it came to the Apple ID section in the setup, it did not give me the option to bypass entering the Apple ID, but instead required me to enter an Apple ID and password. I did not have the credentials, and couldn't get past this step. As a result I couldn't finish the setup of the iphone, and now it is just a brick, and unusable.

I want to know if there is an Enterprise solution that I can use so that I can avoid this happening in the future. In other words, I want to keep the employee from creating and setting up the iphone with their Apple ID. Can I lock this step in the setup, or is there another way to keep employees from setting up there own Apple Id on a company owned device.

Thanks for your help with this.

If your MDM is able to use Managed Distribution instead of code redemption I'd like to know what your experience has been like. We are using Casper MDM and as of March 12, 2014 it has not been implemented.

I read the early posts from November from the AirWatch users, is that going any better?

Not positive if this is the correct head forum topic for this but...

I'm wondering which iPad cases you use and why you chose that one.

We started with 300 iPad 4's and the Apple case. They worked pretty good, we had very few broken screens. Apple stopped production on the rubber case and now only have the leather ones. We ordered 700 more iPad Airs, and in haste, ordered a case from Jison. It is not the best case, and we are experience a very high breakage rate.

We are finding that cases are either very rugged (protective), but not full featured as in ways to prop up, easy access to buttons, etc. OR the case is full featured, but not very rugged.

Have you found a case that is both very protective yet has good prop and access to iPad features?

Thanks,
Dan

Greetings Admins

I am thinking about using Apple Configurator to deploy some iPads. I was thinking of setting up one iPad how I like it. Then Backing up that one, and restore the backup to multiple iPads. Would the restore also restore the Apps? And any setting associated with that app?

Also how do the updates work on apps installed from configurator?. I know with regular apps, that password of the apple ID that was used to download app needs to be entered before update happens.

Thank you all.
Rodrigo

[Editors Note: Aaron is on vacation this week, so a huge thanks to Ben for providing this big news.]

Looks like Apple has unveiled its new deployment programs.

Device Enrolment Program (US only)
AppleID for Students Program
More enhancements to the Volume Purchase Program

Fraser Speirs has a good write up on his blog.

It can be downloaded from here.

This guide is for IT administrators who want to support iOS devices on their networks. It provides information about deploying and supporting iPhone, iPad, and iPod touch in a large-scale organization such as an enterprise or education institution. It explains how iOS devices provide comprehensive security, integration with your existing infrastructure, and powerful tools for deployment.
Understanding the key technologies supported in iOS will help you implement a deployment strategy that provides an optimal experience for your users. The following chapters serve as a technical reference you can use when deploying iOS devices throughout your organisation.