Hi all,

Just to 100% confirm this before I inform my users. Can you confirm for me that there is currently no way to prevent users manually removing configuration profiles that have not been deployed by Apple Configurator?

One person I spoke to claimed he had managed to stop MDM profiles being removed by using a certificate, but I can't find any reference to this anywhere else.

Thanks

Karl

http://www.classthink.com

My apologies for the noob question. I am tasked with detection, enforcement, and validation that deployed devices only have approved applications installed. The MDM were using is MobileIron, which from my limited involvement seems fine to detected after an app is installed. I was looking for a solution similar to OTG that locksdown the device to only permit installs from an internal appstore that has approved applications.

Is there a solution that appstore requests only go to our internal appstore, not the official Apple appstore?

Any thoughts suggestions are welcome.

tia,
Marc

I'm pretty new to deployment, and the area I'm struggling with right now is supervised mode with apple configurator. All of the devices I'm working with right now are on iOS7, and will be enrolled in airwatch. There are a list of features in airwatch that are attractive, but require the device be in supervised mode.

I'm basically wondering what are the cons to supervised mode?

How do I go about enrolling a device in my osx server via an app downloaded from the app store?

Ex: user downloads my app from app store. How do I enroll them into my osx server profile manager for profile provisioning OTA?

With iWork apps (Pages, Numbers, Keynote, iMove etc.) now free for new devices I was wondering how I can install the apps via Apple Configurator without paying for them.

I have 15 brand new iPads, but when I login to the VPP store I am still asked to pay for the apps.

Thanks

http://www.classthink.com

Hi all,

Thank you for being so helpful in my last post.

I deployed about 30 devices using Apple Configurator to set the original image and restrictions, and then Meraki for MDM. Everything seems to be going great except that the automatic Web Content Filter is far more invasive than we realized. We'd like to roll the Web Content Filtering back, and allow access to all websites. Unfortunately Configurator is installed on a desktop in one city, and our users are in multiple different cities. Anyone have ideas of how we can remove the website restriction without messing with people's new settings or causing them undue annoyance? Basically, can we remotely remove the Web Content Filtering?

Thanks!
Alex

I Received this Communication from our Apple rep. I am really glad we have not updated to iOS 7 at our school and would need to provide serial numbers and proof of purchase. I have emailed support and I am waiting on directions. It looks like we will be able to push a profile that will prevent find my iPad activation lock settings in the background (speculation). Once the iOS 7 update is available we can remove our block and upgrade to iOS 7.

Dear Mike,

Recently some users have reported that their supervised iOS devices have reverted to un-supervised after they were upgraded to iOS 7. We are aware of this issue and will have a fix in an iOS software update coming this month.

If you upgraded your devices to iOS 7, we can help you re-supervise devices wirelessly once the software update is available. If your devices are still on iOS 6, we can help you prep your devices in order to maintain supervision when the software update is installed. Please see below for details. AppleCare is ready to help you with implementing whichever solution works for you.

Devices on iOS 7

For devices that were upgraded to iOS 7, we can create a profile to re-supervise your devices. In order to create this profile, we need two things from you — your device serial numbers and valid proof-of-purchase information. When you contact AppleCare, we will provide details on how to send us this information. AppleCare will also let you know when you will receive the profile and provide deployment instructions.

Devices on iOS 6

If you have devices that haven’t been upgraded to iOS 7, we will give you the ability to generate a profile to install before upgrading. Then your devices will be able to upgrade to the upcoming release of iOS as supervised devices.

Please email supervised_devices_support@services.apple.com to obtain more information from AppleCare.

Thank you,

Hello,

I just deployed 24 iPads in my company, and I'm using Apple Profile Manager 2 as MDM solution.

I'm using variable to create a single configuration profile that will load user info automatically, leaving just password entry for the users.

%short_name% is used as variable for user account
%mail% is used as variable for the exchange server email

Everything go smooth, the user enter his password and mail start to receive exchange mails.

1st issue:
It turns out that exchange mail configured in this way are not fully recognized by iOS:
1- if you use mail everything works fine
2- if you use 3rd party app like Smart Office 2 or BBC app, and you want to share via mail something you get a message that first you need to configure an email account
3- if you configure extra email account like iCloud one or gmail one, any of them can be selected as default email account, except for the exchange account that won't be listed at all, like if it don't exist, but it's there and working from mail app.
The above is verified both with iOS 6 and iOS 7, so it's not iOS7 issue

2nd issue:
a guy left the company, a new guy get the iPad, he enroll the device login in with his account info, but exchange mail setting still report the previous user mail (configured as explained before)
I tried restoring iPad, soft and hard reset, from the device and connected to the MDM (MacMini), I assume the problem is in MDM software and not in the device itself considering when it's restored it's completely empty

Any idea / suggestion?
Any help will be appreciated
Thanks
Max