My company Tekserve has helped a number of enterprises distribute in-house apps to their employees. All too commonly, the distribution is delayed due to problems with the app provisioning profile. Below is the test we use to make sure apps have a correct provisioning profile and can be distributed correctly.
Step 1: Prepare the iOS device
Make sure the device is not registered on the Apple Developer Portal. Devices registered here may be used for ad-hoc distribution, but that is more limited than Enterprise.
Also, in Settings > General > Profile, the device should not have any provisioning profiles. Delete any profiles that may be listed. (The example below has lots of profiles that should be deleted.)
Step 2: Prepare the app
You should use Xcode to distribute and Save for Enterprise deployment. Select the provisioning profile that matches your app ID. You can not use a team provisioning profile here. Export as an IPA file.
Step 3: Launch Apple Configurator
Use only the “Prepare” pane for the following steps.
Step 4: Set up Apple Configurator as follows
To avoid erasing your device, be sure Supervision is off, and Update iOS is “Never”.
Step 5: Drag the IPA into the “Apps” tab
Check the checkbox when done.
Step 6: Connect the iOS device and click “Prepare”
If there are provisioning errors or bundle ID errors, Configurator will present an error at this step.
Step 7: When done, disconnect the iOS device and tap the app to launch.
The app may present a certificate to confirm that you want to run the app. That is OK. The app should launch successfully and not immediate quit to the home screen.
Microsoft today woke up and smelled the iPads. Now available on the App Store: Excel, Word, and PowerPoint. We are told these are not Lite versions or ported from desktop, but full featured and robust. Free to download, they promise faithful read-only access to your Office docs. Document editing and sharing is unlocked with an Office360 subscription.
(Microsoft also announced an MDM offering that ties into Active Directory. That should be interesting to explore soon.)
Watch a video of the event (viewable on iPad!) or check out the reviews on several prominent sites:
Word, via Ars Technica
Excel, via TUAW
Like it? Tell us in the comments.
We have a fleet of devices out that are supervised by our dedicated terminal and provisioned with MDM in line with CESG guidelines.
My question is that it seems a user has wiped the device by entering the passcode too many times wrong, then taken the liberty to reinstall the mdm etc (in this case symantec app store). So in terms of reporting from our admin side the device looks normal, but in actual fact some of the restrictions have been removed such as game center, allowing connection to other macs, and allowing installation of other certificates due to the Supervision profile being removed!?..
How would we get around this and how can we enforce policy that stops users being able to do this.
I'm glad it's finally gone. It's a much better deal.
The 16GB iPad 4 is priced at £329/$399.
I came across this issue when I got an iphone returned to me from a terminated employee.
I wanted to reset the iphone back to factory settings. When it came to the Apple ID section in the setup, it did not give me the option to bypass entering the Apple ID, but instead required me to enter an Apple ID and password. I did not have the credentials, and couldn't get past this step. As a result I couldn't finish the setup of the iphone, and now it is just a brick, and unusable.
I want to know if there is an Enterprise solution that I can use so that I can avoid this happening in the future. In other words, I want to keep the employee from creating and setting up the iphone with their Apple ID. Can I lock this step in the setup, or is there another way to keep employees from setting up there own Apple Id on a company owned device.
Thanks for your help with this.
Not positive if this is the correct head forum topic for this but...
I'm wondering which iPad cases you use and why you chose that one.
We started with 300 iPad 4's and the Apple case. They worked pretty good, we had very few broken screens. Apple stopped production on the rubber case and now only have the leather ones. We ordered 700 more iPad Airs, and in haste, ordered a case from Jison. It is not the best case, and we are experience a very high breakage rate.
We are finding that cases are either very rugged (protective), but not full featured as in ways to prop up, easy access to buttons, etc. OR the case is full featured, but not very rugged.
Have you found a case that is both very protective yet has good prop and access to iPad features?
What's New in Version 1.5
Apple Configurator 1.5 contains improvements and bug fixes including:
- Enroll both unsupervised and supervised devices in MDM using enrollment URLs
- Integration with new Bretford PowerSync+ Carts and Stations to report progress and status and display physical port numbers
- Support for a new iOS setting to require a passcode for initial AirPlay connection
Apple has released iOS 7.1 for iPhone 4 and above, and iPad 2 and above. Release notes are below. For direct download links, see our database of iOS Devices (which should be getting an automatic update shortly).
- iOS experience designed for the car
- Simply connect your iPhone to a CarPlay enabled vehicle
- Supports Phone, Music, Maps, Messages, and 3rd-party audio apps
- Control with Siri and the car's touchscreen, knobs, and buttons
- Manually control when Siri listens by holding down the home button while you speak and releasing it when you're done as an alternative to letting Siri automatically notice when you stop talking
- New, more natural sounding male and female voices for Mandarin Chinese, UK English, Australian English, and Japanese
- iTunes Radio
- Search field above Featured Stations to easily create stations based on your favorite artist or song
- Buy albums with the tap of a button from Now Playing
- Subscribe to iTunes Match on your iPhone, iPad, or iPod touch to enjoy iTunes Radio ad-free
- Option to display events in month view
- Country specific holidays automatically added for many countries
- Bold font option now includes the keyboard, calculator, and many icon glyphs
- Reduce Motion option now includes Weather, Messages, and multitasking UI animations
- New options to display button shapes, darken app colors, and reduce white point
For information on the security content of this update, please visit this website:
I am thinking about using Apple Configurator to deploy some iPads. I was thinking of setting up one iPad how I like it. Then Backing up that one, and restore the backup to multiple iPads. Would the restore also restore the Apps? And any setting associated with that app?
Also how do the updates work on apps installed from configurator?. I know with regular apps, that password of the apple ID that was used to download app needs to be entered before update happens.
Thank you all.
[Hi folks! I'm honored to have been asked by the good people at Apple-ization of the Enterprise and Code42 to present a webinar next week. I hope you all from the Enterprise iOS community can join us. — Aaron]
As tablets become even more intuitive and convenient, information workers are demanding these devices as standard operating equipment necessary to do their jobs. And, they expect to have the same user experience as laptops or desktops. However, because tablets can be difficult to manage and deploy, and pose added security challenges, enterprise IT has been slow to deploy them on a grand scale. So, how can IT teams embrace tablets to enable employees to work how they want, while at the same time ensure a successful deployment and long-term management and security?
Join this live webinar as Tekserve CTO and iOS expert Aaron Freimark provides practical tips for successful enterprise iPad deployments, based on his real-life missteps and successes. Aaron will also share:
- How the use of tablets within the enterprise represents a tremendous shift from IT's traditional "command and control" approach
- The 7 common mistakes to avoid during an iPad deployment
- Real-world examples of successful deployments resulting in business efficiencies
- Tips and recommendations for a scalable tablet strategy
March 12, 2014 | 1:00 pm Central
Presented by Tekserve
Aaron Freimark has worked for the last 12 years at Tekserve, New York's largest independent Apple consultancy and retailer, and is the company's CTO. Over that time, Tekserve has architected and supported solutions for NBC Olympics, Cablevision, Al Jazeera America, New York and Minneapolis/St. Paul airports, and hundreds of other enterprises big and small. A believer in online collaboration, Aaron is the founder of EnterpriseiOS.com, a technical community of iOS administrators.
Apple has introduced VPP Credit, a way for businesses to purchase Apps and iBooks using purchase orders.
Businesses can buy apps and books with a purchase order for use in the Volume Purchase Program. Volume Purchase Program Credit (VPP Credit) can be procured for a specific dollar amount and is delivered electronically to account administrators. Business customers can buy VPP Credit through their Apple purchasing account or through Apple Authorized Resellers.
More info coming soon.
[Editors Note: Aaron is on vacation this week, so a huge thanks to Ben for providing this big news.]
Looks like Apple has unveiled its new deployment programs.
Fraser Speirs has a good write up on his blog.
It can be downloaded from here.
This guide is for IT administrators who want to support iOS devices on their networks. It provides information about deploying and supporting iPhone, iPad, and iPod touch in a large-scale organization such as an enterprise or education institution. It explains how iOS devices provide comprehensive security, integration with your existing infrastructure, and powerful tools for deployment.
Understanding the key technologies supported in iOS will help you implement a deployment strategy that provides an optimal experience for your users. The following chapters serve as a technical reference you can use when deploying iOS devices throughout your organisation.
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Comparison of MDM Providers
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