Hello,

So in our environment we have an MDM platform which deliveries a exchange payload. All the information is completed apart from the password field as this expires every 90 days as per our corporate policy.

We also have account changes locked down as we don't allow personal email or apple IDs.

What I am experiencing so far is that when an exchange password expires, the user never gets prompted to input the password again, and doesn't have access to the account (due to the lock down) so they can't update the password!

Does anyone have a clever way of managing this other than moving users into a permissive policy group periodically?!

Thanks!

Hi,

I have iOS 9.3.1 on an iPad which I am supervising via Apple configurator. It is not DEP enrolled.

I am looking into the what the optimal enrollment flow might be when we need to deploy several hundreds. (If they are not DEP enrolled).

When executing the supervision proces via Apple Configurator 2 then it is activating the iOS devices with the apple ID I am currently logged on with in Configurator. Everything progresses as expected and I end up with a device supervised by my organisation.

However, I am forced to log in with my apple ID AFTER the actual activation. Am I doing something wrong or is the some way of skipping this step?

The purpose of supervising is to avoid no entering the organisation Apple ID several times, which works for activation but iOS still requires me to log in with an apple ID to access iCloud, iTunes, App Store etc.

Hello everyone,

Hoping someone here has an idea for me. I work with an IOS reseller and we provide technical support to end users. At the moment we use a caching server in each store, and mix that with manually updating customers iOS devices via iTunes. This is a huge part of the business, and we are inundated with customers requiring updates. This means our techs spend all their time updating devices rather than helping customers with tech queries.

I have looked into bring Apple Configurator 2 to streamline and improve the process, but does anyone have any better ideas on how to build a dedicated updates station? Apple Config 2 workflow works really nicely, but management don't want customers data to backup to our devices so I'm a bit stuck.

All we need it to do is: Plug device in, updates device. Preferably by itself. We can do it manually, but anyone have any better ideas?

Thanks in advance!

G

We have an always-on IKEv2 VPN with a Global HTTP Proxy profile pointing to our internal proxy server.

We are using AirWatch in the cloud to manage the devices.

When the VPN is on APNs doesn't seem to be connecting the devices.

We have opened up the full 17.0.0.0/8 address block into our environment for TCP ports 5523, 2195, 2196 and 443 as described in this apple document - https://support.apple.com/en-gb/HT203609

Do we also need to apply the rule the other way so that the devices can connect back to APNs?

AirWatch seem to suggest that the devices don'e connect back to APNs and instead connect straight back to the console.

Can someone help with this please?

I am looking to deploy wifi connection profiles to iOS 9 users in my company. It looks like there was a utility called IPHONE CONFIGURATION UTILITY available for earlier IOS versions but it's not available anymore. Can someone pls advise what tool can i use on a windows platform (preferred) to create such wireless connection profiles for mass deployment ?

Thanks in advance

There's been a lot of press on the new features coming out for iOS 9.3, but most of this hasn't covered the more subtle, MDM functionality enhancements. Namely:

• Ability to enable/disable apps from running
• Ability to reconfigure icon layout on the Home Screen
• Control over notification settings
• Additional restriction options
• Safari auto-fill domain control

We go into more depth in the following article:

http://simplemdm.com/2016/03/04/ios-9-3-to-bring-new-mdm-features/

Feel free to respond, I'll answer any questions the best that I can

Hi,

I was wondering whether anyone can explain what's meant to happen when a managed device's MDM profile is close to expiry.

Should it auto-renew somehow? I ask because in the past I've seen iOS show a Renew button (which never worked for us), and we're constantly getting cases where devices had expired management profiles and need to be re-enrolled (surely re-enrollment isn't how the whole renewal process has to work) .

Thanks
Peter

Wanted to share a useful article on how one can deploy apps to iOS devices remotely. It's geared for those of us who haven't had as much experience with MDM, VPP, and Supervision and are looking for an explanation on the different moving pieces. It also includes a few helpful tips on avoiding some of the annoying gotchas.

Here's the link: http://labs.wrprojects.com/install-apps-remotely-to-ipads-and-iphones/

Hi,

Can you help me understand what MDM feature you use the most?
Also, If any MDM features you think are important and are missing from current MDM vendors(Can also be about features which are not well implemented).

Appreciate your replies.

Thanks,
Preetham

When Single App mode is turned on, is it possible to update an enterprise app that is running without user intervention?

I’ve tried two MDM services.  Thus far, when I push an enterprise app update to a supervised device in Single App mode, nothing happens.  I have to change the profile to turn off Single App mode and push that profile change, then push the app update, then springboard appears prompting the user to update or not, then re-enable Single App mode and push that profile change when updating is done.

We want our iOS devices to be used in a way such that only our enterprise app is allowed to run, but also have the ability to update the enterprise app remotely without requiring someone with physical access to the devices to press "OK" to accept an app update.

Apple is finally making an official way to bulk create Apple IDs

http://www.apple.com/education/preview/

Hi.
Does someone know how the process for updating device-based VPP apps with Profile Manager ?
When no Apple ID is set on the device, the trigger in iTunes Store & App Store settings to download automatically the updates of apps is accessible (whereas the first 3 ones that set the automatic downloading of new content purchased are obviously hidden).
So the question could be : did someone have the chance to check if the trigger also applies to device-based VPP apps ?
Best regards.

Hi,
I'm a newbie to MDM and am still trying to figure out how all the pieces fit together. Have a query I hope the Gurus can help answer.

Is the following correct? From the moment it registers itself with Apple, each device maintains a persistent connection with the APNS service via the "apsd" deamon. This connection serves as the underlying "pipe" that helps the apsd deamon, on its part, offer the publish-subscribe service that helps client apps (aka the subscribes) receive "messages" from the publisher (aka APNS in this case). If this is true then

My query concerns how a device gets its unique token from APNS. Per my understanding, an application needs to register itself with APNS for it to be able to receive notifications...and as a part of this registration process, the APNS service returns a unique App Specific "token" to the app...how does this pan out in the MDM context...what's this app? Who decides the topic to use? The reason for me to ask this is because the MDM Check-In protocol requires the device to send the "Topic" and "Token" during the final TokenUpdate step. Without an app, where does the "Topic" and "Token" come from?

Any responses would be greatly appreciated.

Thanks and Regds