The guide begins with an introduction to basic deployment concerns, then moves into actual methods and tools that you can use to streamline the deployment process. Next, an in-depth discussion of configuration and provisional profiles helps you deliver solid device setup, security, and adherence to organization policies. Finally, you’ll learn how to use existing help desk teams to provide effective user support. Also included is coverage of the latest iPhone- and iPad-specific enterprise technologies (such as push notification and calendaring tools) as well as internal iPhone and iPad applications and web-based solutions for businesses.
All Apple iOS MDM providers use the same method for managing iOS devices, an XML document called the configuration profile with iOS MDM management. That XML spec is defined by Apple. iOS MDM specification is allowed by request to Apple( https://discussions.apple.com/thread/2506666?start=0&tstart=0 point to http://adcdownload.apple.com//Documents/mobile_device_management_protoco... but to access you need approval from Apple). Because of this, all MDM providers will provide basically the same basic features. It's also important to note the (somewhat severe) limits of the configuration profile-based management:
- Root configuration profile can be removed by the user
- Device may be erased using iTunes
- No OTA OS updates
- Free and Paid apps cannot be pushed from the MDM Server (iOS 4 supports OTA in-house distribution)
- No screen sharing to the device
- No "Find my iPhone" functionality through MDM (For example, locate and alert sound )
So how will MDM providers differentiate themselves? That's an interesting question explored in the sections below, starting with the Comparison of MDM Providers. For example, They could differentiate client agent feature, easy enrollment, enterprise integration, rule based policy changes, app life cycle management or scalability.
Please help us complete these reviews by adding your experiences.
In order to utilize MDM capabilities built-in to iOS 4, Enterprise need to create push notification certificate from Apple. (visit identity.apple.com/pushcert and sign in with a verified Apple ID. refer: http://www.apple.com/iphone/business/it-center/deployment-mdm.html for detail)
If you are only implementing SCEP and MDM configuration management, iOS Developer Enterprise Program is not required. To build company app distribution over-the-air using enterprise appstore, your organization must enroll in the iOS Developer Enterprise Program (iDEP) iOS Developer Program. See Apple IOS Enterprise Developer Program Overview for requirements. The regular iOS Developer Program is for publishing apps to the iTunes App Store.
In When the iPad Is the Only Computer Your Employees Need—or Want, Bloomberg BusinessWeek understands the tension iPad bring to business:
There is a hint of freedom in this view of the future—a secret thrill in having a way, finally, to escape the shackles of corporate technology policy. However, from a business standpoint, the presence of consumer technologies in the enterprise, and the increasing inclination of workers to "go rogue," are not unqualified pluses—by a long shot.
Also, JPMorgan is giving iPads to its investment bankers, and Old Navy begins piloting iPod Point of Sale. (We think they are piloting Global Bay, not some Apple-designed software.) AppleInsider reviews the state of POS on iOS. NetworkWorld prints a case study of how RehabCare uses its 9,000 iOS devices.
More discussion on Apple poaching RIM salespeople, including Geoff Perfect, former RIM head of strategic sales.
Finally, Computerworld shares a list of iPad apps for business. Sybase evangelist Ian Thain shares his thoughts on must-have features of iPad enterprise apps. (Consider submitting these to our — anemic — list of Business App Reviews!)
SonicWALL is a manufacturer of firewalls, VPN concentrators, SSLVPN devices, and the like. The following was created on my NSA 3500 running SonicOS Enhanced 126.96.36.199-40o.
The built-in SonicWALL GroupVPN policy may be set up to allow connections from iOS devices. Unlike Cisco VPN and Juniper VPN devices, however, these cannot be configured to use certificate authentication, and cannot be configured for on-demand VPN access. However, for customers with existing SonicWALL infrastructure, this can be useful information.
To configure, we need to do the following steps:
- Set up the L2TP server
- Create a group with VPN access
- Assign users to this group
- Modify the built-in GroupVPN policy for iOS
This table is the beginning of a comparison among the various Mobile Device Management providers. Please suggest other characteristics to compare. The easiest way to add additional MDM providers is to register on this site then add them yourself!.
15 Oct 2013: Constantine Firun has created an Excel version of the chart.
Legend: Yes (has this feature) / No (does not have this feature) / Coming Soon
TUAW has a long interview with SAP CIO Oliver Bussmann on iPads in enterprise. SAP now has over 2,000 iPads in use by their employees.
Apple has a number of updated guides for business deployment in their development reference library. No developer account is necessary to view these.
I was going to use the tag line "Help for oxymorons," but I was afraid you'd find that insulting.
But an apparent contradiction it is: commodity devices from a consumer company penetrating a huge number of the world's largest businesses.
And right at the intersection of IT standards and user expectations is...a tremendous abyss.
As IT professionals, we can't manage these devices the old way. How would you deploy 50, 500 or 1,000 iPads? How do you update intranet apps to run on the new devices? VPN? Certificates? Policies?
Welcome to the neighborhood. Enterprise iOS is a community of IT Pros working to integrate the iPhone, iPad and iPod touch. We've set up a blog (for news), forums (Q&A), and a wiki (for resources and best practices). We're going to keep the marketing to a minimum and focus on the technical. We're not going to have ads.
I encourage your contributions: posts, corrections, questions, answers. Welcome!
About This Site
- Comparison of MDM Providers (536,968)
- Complete List of iOS User-Agent Strings (207,558)
- How to get remote viewing/control of the IPAD screen via internet or preferably 3G? (132,221)
- Apple Configurator vs. MDM (104,097)
- Mobile Device Management (70,859)
- AirWatch (57,343)
- Apple Profile Manager (56,434)
- Absolute Manage (52,654)
- Gartner Magic Quadrant for MDM (2014, 2012, 2011) (51,287)
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Comparison of MDM Providers
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