Custom APN settings incompatible with iOS 9

Jay991's picture
Your rating: None (4 votes)

Hi All,

"You can define a custom Access Point Name (APN) for cellular data access using either of two different configuration profile payloads – APN or Cellular. In iOS 9 you currently must use a Cellular payload for your APN profile. Apple plans to address this issue in a software update."

If you are affected by iOS 9 APN issue please refer to Apple's KB.

New Restrictions in iOS 9 — with sample Configuration Profiles

Your rating: None (2 votes)

iOS 9 contains many new restrictions, especially for devices supervised by GroundControl, Configurator, and DEP.

Over at GroundControl's web site, I've posted a list of the new restrictions, plus sample configuration profiles for each. Want to lock the device name or wallpaper? Prevent the device passcode from being set or being changed? These are for you.

A few of the MDM providers will be ready on day 1, but if your on-prem solution may take some time to update, then you may use these files to bridge the gap.


Configurator Enterprise InHouse App Deployment Error

djoulz22's picture
Your rating: None (3 votes)

Hi all,

I have made an App I built with Enterprise profil.

When I deploy this app, I have the error : "The application could not be verified."

AMDeviceSecureInstallApplication (thread 0x10b23b000): Could not install package on device: kAMDApplicationVerificationFailedError

How could I verify the app?

Thanks in advance!

P.S. Sorry for my bad English, I'm just a French Smile

iOS 9 available September 16, new iPhones, bigger iPad Pro, new iPad mini 4, new Apple TV with apps...

Your rating: None (2 votes)

Lots and lots today at the Apple announcements. This big one for this crowd is this:

iOS 9 available September 16

It's coming, and hopefully you've been up to speed on Apple's iOS 9 Checklist. (OK Seriously who has time for this?). Apple today not only released the Gold Master of iOS 9, they released the first beta of iOS 9.1. Time stops for no one.

The new Apple TV, available "Late October" comes with "tvOS" and runs Apps. Enterprise Apps are usable too, according to the updated license agreement. Does this mean MDM support for apps to Apple TVs?

Two new iPhones — 6s and 6s Plus — come 3D Touch (new gestures), Touch ID 2 (faster), better camera (12M pixels & 4K video), LTE Advanced and quicker WiFi. And pink.

A new 12.9" iPad Pro, with optional accessories Apple Pencil, and Smart Keyboard for those of you with Surface envy. No, that can't be the case, because Apple put Microsoft on stage to demo Office for iPad just after its introduction. (Which looks very cool using Excel and Word side-by-side.)

In case five iPad models makes your eyes cross, Apple has published an iPad comparison that may help. From what I can tell, there are 23 different combinations of capacity, size, and networking. And I'm skipping color options.

What did I miss?

Lotus Notes Traveler

bevo_79's picture
Your rating: None (3 votes)

Has anybody used the Apple configurator to install Lotus Notes Traveler profiles?

Meraki MDM and OSX Apps - Help!

SDCCS_Tech's picture
No votes yet

I manage our districts iPads using the Meraki MDM and now I want to be able to push Mac Apps to new teacher Macbooks. My issue is I cannot seem to get the App assigned to the Macbooks.

Here's what I've done.
1. Added devices to our Apple Device Enrollment account and assigned them to our MDM server.
2. I purchased the Mac App in VPP.
3. Synced the app in the Meraki MDM
4. Granted license to users
5. Added app to Meraki App management with custom tag identifying the app
6. Added the custom tag as the scope for installation.
Here is where it gets fun, once the tag is added, the clients in scope remain 0.
Confirmed on the Mac that app is assigned to the Apple Id, as it allows me to install it manually, but I want to be able to deploy it like we do for iPad apps.

This is the 1st time I have tried to deploy an OSX app, Up to this point we were only doing iPad apps. I have scoured the Meraki site and Google for more info, and no luck. So I am hoping someone has done this or can confirm that what I want to do is not possible.

Here is the app I am trying to push to the Macbooks.AntiVirus Sentinel Pro

I noticed that in Meraki, the Platform is Identified as IOS but when going to the Itunes App page it is an OSX app, When I can the scope and select an iPad it accepts the tag and updated the scope correctly. Did I import the app into Meraki incorrectly? On the Macbook it shows up as a Mac app.

Any help would be appreciated, I can do a manual install on the 30+ Macs if I need to, but hoping it's a simple mistake or missed step on my part.

"Free" Paid apps now prompting students for payment

jerthebear's picture
No votes yet

Hey guys,

A while back, we "purchased" Notability when it went free in the App Store. We "bought" many licenses and have never had a problem until now.

Previously, students could install the app with no issues from the AirWatch App Catalog. Now, many of the kids are receiving a message that they will be redirected to the App Store to pay the $2.99 for the app.

Obviously, something has changed. Is anyone aware of what the change was? Most, if not all, of the devices are running iOS 8.4.

Update iTunes apps via MDM Manifest

akaroot's picture
No votes yet

Hi, we have custom MDM solution for our company.

We install all apps (itunes and inhouse) from our store using ManifestURL.

Before 8.4 it works fine, but in ios 8.4 applications from itunes did not updated (instalation work fine). I get error "Cannot connect to iTunes Store"

Full device log:

Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MDM: Polling MDM server https://my.mdm.server/server for next command.
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MDM: Transaction completed. Status: 200
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MDM: Attempting to perform MDM request: InstallApplication
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MC: User has completed cloud configuration. Not showing UI again.
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MC: Loaded FrontBoardServices.framework
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MDM: Handling request type: InstallApplication
Aug 10 10:47:04 none-ipad-air mediaserverd[1836] : '' (pid = 1877) setting DiscoveryMode = DiscoveryMode_None, currentDiscoveryMode = DiscoveryMode_None
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MDM: Command Status: Acknowledged
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MDM: Polling MDM server https://my.mdm.server/server for next command.
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MDM: Prompting user for update of Enterprise app “ua.privatbank.Privat24B”...
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MDM: Not asking user for permission to install app “Приват24 Бизнес”.
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MDM: Now updating enterprise app “ua.privatbank.Privat24B”.
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MDM: Starting installation of enterprise app at URL
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MC: MCSSDownloadManifestRequestDelegate Starting manifest download request.
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MC: MCSSDownloadManifestRequestDelegate Request starting. Timeout: 300.0 seconds
Aug 10 10:47:04 none-ipad-air aggregated[1907] : Couldn't retrieve prevBoottime in logUptimeData() or it is the same as currentBootTime.
Aug 10 10:47:04 none-ipad-air aggregated[1907] : BTA job already scheduled for ADDaily
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MDM: Transaction completed. Status: 200
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MDM: Server has no commands for this device.
Aug 10 10:47:04 none-ipad-air itunesstored[1837] : ExternalDownloadManifest: Skipping download and install of: ua.privatbank.Privat24B
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MC: MCSSDownloadManifestRequestDelegate Request failed. Error: Error Domain=SSErrorDomain Code=200 "Cannot connect to iTunes Store" UserInfo=0x13ed9b310 {NSLocalizedDescription=Cannot connect to iTunes Store}
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MDM: Installation of enterprise app completed with error: NSError:
Desc : Cannot connect to iTunes Store
Domain : SSErrorDomain
Code : 200
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Error) MDM: Update of enterprise app “ua.privatbank.Privat24B” failed. Error: NSError:
Desc : Cannot connect to iTunes Store
Domain : SSErrorDomain
Code : 200
Aug 10 10:47:04 none-ipad-air mdmd[1906] : (Note ) MC: Displaying alert: App Installation - The app “Приват24 Бизнес” could not be installed. [Dismiss] [(null)] [(null)]

Anyone has such issue?

Need an MDM to push apps via USB?

HamidZaeri's picture
Your rating: None (20 votes)

I need an MDM or configurator with support of these 2 features:

- Push apps from computer to iDevices preferably through USB so no need to be downloaded again.
- Assign apps to End-Users Apple IDs so they could update apps anytime anywhere.

Apple ID U13 Kiosk Mode ?

HCCSC John H's picture
Your rating: None (2 votes)

Has anybody successfully used the new Apple ID U13 Kisok program where parent confirmation e-mails are no longer used to create U13 Apple IDs for Students?
We signed up to use that but even after working with Apple Enterprise support have not been able to upload the initial U13 file to start the processing. We are under the gun to get this process started so if you are successfully using this new U13 kiosk mode to create your Apple IDs please touch base with me. At this point since we can not get this to work we will use the older U13 program like last year with the parent confirmation e-mails, which is not ideal for our District.

Configurator constantly setting oncorrect time????

enbtechnology's picture
Your rating: None (2 votes)

Hi All,

I have a roll out of around 300 devices that have all been supervised before. However many of them have starting to get issues with the time, they're about 8 hours ahead. All devices have time and time zone set to auto, they're all on iOS 8.3 or 8.4. There is a mixture of iPhone 6's and iPad Air 2's.

Plugging into configurator doesn't set the time automatically. The time settings on there are all set to auto as well and location services are enabled. The time on the Mac is shown correctly.

When the timezone on the devices are changed to manual, which flicks it over to Los Angeles by default, the time is then correct (I'm in England). When it is set back to auto (which shows London) it then jumps forward another 8 hours.

I'm really hoping that I have missed something obvious here, because I'm at an absolute loss as to what to do. I've tried everything from moving the time around on the mac, disabling enabling location services, reformatting the devices.

Please help!!

Many thanks in advance,


iOS 9 assign apps directly to a device

Rosquillas's picture
Your rating: None (30 votes)

Is anyone already testing how the new apps to devices in iOS 9 will work?

Is there any mdm already capable of this?

Thank you,


Apple releases speedier iPod touch 6 — with same form factor as 5

Your rating: None (2 votes)

Apple today updated the venerable iPod touch. The new model features a 64-bit A8 CPU, better cameras, and a new 128GB storage tier. Prices begin at $199 for a 16GB model, same as before.

It's been nearly three years since the iPod touch was significantly updated. The iPod touch 5 came out in September 2012. That iPod has been a workhorse in enterprise retail, as a low-cost and highly-durable mobile platform.

It appears that the new iPod touch 6 has exactly the same form factor as its predecessor. There's a good chance it will be compatible with the various sleds, scanners, and cases already in wide use today.

One more note: Apple's identifier for the new model is iPod7,1. The model it replaces was iPod5,1. What happened to iPod6,1? Was there an intermediate product that was canned?

Changes with SimpleMDM, the low-cost mobile device and app management solution

Your rating: None (3 votes)

SimpleMDM gets a new look

Today, when you login to SimpleMDM, you'll be greeted with a new design. Manage your assets with ease with an updated and simplified, yet powerful interface.

OS X management is now available

Begin managing your Apple desktop and laptops computers in the same interface as your other Apple assets with SimpleMDM.

All accounts - All features

All accounts will receive advanced features including supervised support previously only available with SimpleMDM Pro. Set up VPP tokens, Web Content Filters, Global HTTP Proxies and more and receive account support regardless of the size of your account.

Accounts that have more than five (5) devices and are not a paying account will be required to provide a credit card today order to continue managing devices and apps using SimpleMDM.

You can learn more and create your free account to enroll a new device within 3 minutes by checking out the SimpleMDM website at:

I would love to hear your feedback and thoughts on the product, and I hope you find it useful for you and/or your organization!

Erin Grimm

Apple Configurator 2

Jay991's picture
No votes yet

Hi All,

I have few questions regarding Apple Configurator 2.0.

Can we pre-enroll devices to the MDM like AirWatch and MobileIron with a staging users and then use of a 'sign in' method where the end user will take ownership of the device and get their personalized content?

Configurator 2 allows you to save all of your Configuration Profiles in iCloud Drive for easy synchronization between multiple Configurator stations. Does this mean we have to use same apple id if we are using multiple stations to configure the devices?


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