Alert: Apple requires action on September 19 for DEP to keep working

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Apple has posted a notice that new Terms and Confiditions for the Device Enrollment Program (DEP) will be posted on September 19. This is a big deal, because until the agreement is accepted, new DEP devices will not automatically enroll into MDM. (Existing DEP devices won't be affected.)

DEP administrators can't approve the new agreement; it must be approved by your DEP "agent." The agent is the person who originally set up DEP for your organization. There is only one agent per organization.

You may want to log into the DEP portal today, so you can be absolutely sure you know who your organization's agent is. And make sure that person isn't on holiday next Tuesday.

Apple says:

If you don’t accept the agreements

Devices that were assigned to a Mobile Device Management (MDM) server in Apple School Manager or the Device Enrollment Program won’t be affected. If you Erase all content and settings on a device, the device is still assigned to the same MDM server and the same settings are applied during setup.

However, these conditions apply until the new agreements are accepted:

  • Apple School Manager instructors and managers can reset user passwords and send or print login information, but other site functions will be disabled.
  • Device Enrollment Program admins (other than the Agent) won’t be able to log into the Device Enrollment Program portal until the Agent accepts the updated agreements.
  • In ASM and DEP, you can’t assign new devices to your MDM server, even if you have selected the option to * automatically assign new purchases to a specific MDM server.
  • Your MDM server might report an error message like "403 T_C_NOT_SIGNED” when communicating with Apple’s device management servers.

The third bullet is the one to pay attention to. Most organizations automatically assign new devices to an MDM server. This will stop working on September 19, until you accept the new agreement.

It seems impossible to accept or even review the new agreement prior to September 19. Hopefully your organization can be prepared to halt deployments during this period.

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