Software Update

All the new stuff for enterprises in iOS 9.3

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Apple's released iOS 9.3 about a week ago, then pulled it for many devices, then re-released it yesterday, hopefully for good. There's a LOT of new features for enterprise in here, and we'll try to break it down for you.

Some of these features require MDM support, so you will need to wait for your MDM to support them. Others only need a configuration profile which you can create with Apple Configurator 2 or by hand (if you are adept at manipulating XML), and then distribute using your MDM. Apple's configuration profile reference is now a public document.

ALL of the new commands require Supervision on your devices to prove that they are corporate-owned. Supervision is available by the Device Enrollment Program, or by the Mac software Apple Configurator, or by using the cross-platform GroundControl (disclaimer: that's my company).

Lost Mode

Requires MDM Support
Supervised Only

Allows MDM to retrieve the longitude and latitude of a device marked “Lost”, and displays custom text (such as a phone number) on the lock screen. Seems to be the enterprise version of “Find My iPhone” without the hassles of Apple IDs and activation lock.

Home Screen Layout

Configuration Profile: Example
Supervised Only

Enforce home screen icon positions, locking apps in place and making them undeletable.

App Whitelist and Blacklist

Configuration Profile: Example
Supervised Only

Prevents apps listed (including all built-in Apple apps except Settings and Phone) from being shown or launchable, or specifies a whitelist of apps that are the ONLY ones that can launch. If you try to include Settings in the payload the device will reject the configuration profile. This is a long-awaited feature and we're happy to have it (although we wish it could hide Settings too).

Shared iPads & Education Features

Configuration Profile & MDM support required
Supervised Only with new shared device mode

Now labeled a “Preview”, Shared iPads are initially being promoted by Apple for education use only. Setup involves multiple steps, and requires several tools. There's a new Apple School Manager system that's a bit like DEP and a bit like our Apple ID Batch Creator. We’ll explore this more in the future. Allows a school to specify users & classes & groups, assign these to specific devices, and log out users from devices.

Set Notifications

Configuration Profile
Supervised Only

Specify which apps should get which notification types (none, banner, modal alert, etc.)

Lock Screen Text

Configuration Profile: Example
Supervised Only

iOS 9.3 now prints (very) small text at the bottom of the lock screen. Two configuration profile keys allow administrators to specify additional information: an Asset Tag and and an "If Lost..." message.

New Restrictions

Configuration Profiles
Supervised Only

New restrictions to block the Apple Music service, block iTunes Radio, prevent changes to Notifications settings, and to restrict Safari password saving to specified domains only.

iOS 9.1 is available

Your rating: None (3 votes)

Apple today released iOS 9.1 many, many devices. From the release notes:

This release includes new features, improvements and bug fixes, including:

  • Live Photos now intelligently senses when you raise or lower your iPhone, so that Live Photos will automatically not record these movements
  • Over 150 new emoji characters with full support for Unicode 7.0 and 8.0 emojis
  • Improved stability including CarPlay, Music, Photos, Safari, and Search
  • Improved performance while in Multitasking UI
  • Fixes an issue that could cause Calendar to become unresponsive in Month view
  • Fixes an issue that prevented Game Center from launching for some users
  • Resolves an issue that zoomed the content of some apps
  • Resolves an issue that could cause an incorrect unread mail count for POP mail accounts
  • Fixes an issue that prevented users from removing recent contacts from new mail or messages
  • Fixes an issue that caused some messages to not appear in Mail search results
  • Resolves an issue that left a gray bar in the body of an Audio Message
  • Fixes an issue that caused activation errors on some carriers
  • Fixes an issue that prevented some apps from updating from the App Store

For information on the security content of this update, please visit this website:
http://support.apple.com/kb/HT1222

Apple announces iOS 9: Here are some enterprise-specific resources

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Apple today announced the next version of iOS — iOS 9 — at it's annual Worldwide Developers Conference. There's a lot of info posted on the usual news sites covering the marquee features. But there's also some great info available to the public, if you can find it. Never fear; I've found it for you.

(There's much more available if you are a member of the relaunched Apple Developer Program. Those are still under NDA so we won't be discussing them here.)

The public release notes contain a line I found to be quite interesting:

Quote:

MDM

Known Issue
The AvailableOSUpdates MDM command fails on unsupervised devices as an unknown command. The command succeeds only on supervised DEP-enrolled devices.

Does that mean MDM will be able to manage iOS updates with iOS 9? One can hope.

Of course if you are in San Francisco for WWDC, join us at our annual WWDC meetup Wednesday night!

iOS 8.3 fixes...everything?

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Apple today released iOS 8.3, adding support for Apple Watch and many dozens of bug fixes. Oh, and new emoji too. Our database of iOS Devices includes direct download links. The release notes follow.

Quote:

This release includes improved performance, bug fixes, and a redesigned Emoji keyboard. Changes include:

Improved performance for:

  • App launch
  • App responsiveness
  • Messages
  • Wi-Fi
  • Control Center
  • Safari tabs
  • 3rd-party keyboards
  • Keyboard shortcuts
  • Simplified Chinese keyboard

Wi-Fi and Bluetooth fixes

  • Fixes an issue where you could be continuously prompted for login credentials
  • Addresses an issue where some devices disconnect intermittently from Wi-Fi networks
  • Fixes an issue where hands-free phone calls could become disconnected
  • Fixes an issue where audio playback could stop working with some bluetooth speakers

Orientation and rotation fixes

  • Addresses an issue that sometimes prevented rotating back to portrait after having rotated to landscape
  • Improves performance and stability issues that occurred when rotating the device between portrait and landscape
  • Fixes an issue where device orientation appeared upside down after pulling the iPhone 6 Plus from your pocket
  • Resolves an issue that sometimes prevented apps from rotating to correct orientation after switching apps in multitasking

Messages fixes

  • Addresses issues that caused group messages to sometimes split
  • Fixes an issue that sometimes removed the ability to forward or delete individual messages
  • Resolves an issue that sometimes prevented a preview from appearing when taking a photo in Messages
  • Adds the ability to report junk messages directly from the Messages app
  • Adds the ability to filter out iMessages that are not sent by your contacts

Family Sharing fixes

  • Fixes a bug where certain apps would not launch or update on family members’ devices
  • Fixes a bug that prevented family members from downloading certain free apps
  • Increased reliability for Ask to Buy notifications

CarPlay fixes

  • Fixes an issue where Maps could come up as a black screen
  • Fixes an issue where the UI could be incorrectly rotated
  • Fixes an issue where the keyboard could appear on the CarPlay screen when it shouldn't

Enterprise fixes

  • Improves reliability of installing and updating enterprise apps
  • Corrects the time zone of Calendar events created in IBM Notes
  • Fixes a problem that could cause web clip icons to become generic after restarting
  • Improves reliability of saving the password for a web proxy
  • Exchange out-of-office message can now be edited separately for external replies
  • Improves recovery of Exchange accounts from temporary connection problems
  • Improves compatibility of VPN and web proxy solutions
  • Allows use of physical keyboards to log into Safari web sheets, such as for joining a public Wi-Fi network
  • Fixes an issue that caused Exchange meetings with long notes to be truncated

Accessibility fixes

  • Fixes an issue where using the back button in Safari causes VoiceOver gestures to not respond
  • Fixes an issue where VoiceOver focus becomes unreliable in draft Mail messages
  • Fixes an issue where Braille Screen Input cannot be used to type text in forms on webpages
  • Fixes an issue where toggling Quick Nav on a Braille Display announces that Quick Nav is off
  • Fixes an issue keeping app icons from being moveable on home screen when VoiceOver is enabled
  • Fixes an issue in Speak Screen where speech will not start again after pausing

Other improvements and bug fixes

  • Introduces a redesigned Emoji keyboard with over 300 new characters
  • iCloud Photo Library has been optimized to work with the new Photos app on OS X 10.10.3 and is now out of beta
  • Improves the pronunciation of street names during turn-by-turn navigation in Maps
  • Includes support for Baum VarioUltra 20 and VarioUltra 40 braille displays
  • Improves the display of Spotlight results when Reduce Transparency is turned on
  • Adds Italic and Underline format options for iPhone 6 Plus landscape keyboard
  • Adds the ability to remove shipping and billing addresses used with Apple Pay
  • Additional language and country support for Siri: English (India, New Zealand), Danish (Denmark), Dutch (Netherlands), Portuguese (Brazil), Russian (Russia), Swedish (Sweden), Thai (Thailand), Turkish (Turkey)
  • Additional dictation languages: Arabic (Saudi Arabia, United Arab Emirates) and Hebrew (Israel)
  • Improves stability for Phone, Mail, Bluetooth connectivity, Photos, Safari tabs, Settings, Weather and Genius Playlists in Music
  • Addresses an issue where Slide to Unlock could fail to work on certain devices
  • Addresses an issue that sometimes prevented swiping to answer a phone call on the Lock screen
  • Addresses an issue that prevented opening links in Safari PDFs
  • Fixes an issue where selecting Clear History and Website Data in Safari Settings did not clear all data
  • Fixes an issue that prevented autocorrecting "FYI"
  • Addresses an issue where contextual predictions did not appear in Quick Reply
  • Fixes an issue where Maps did not enter night mode from hybrid mode
  • Resolves an issue that prevented initiating FaceTime calls from a browser or 3rd-party app using FaceTime URLs
  • Fixes an issue that sometimes prevented photos from properly exporting to Digital Camera Image folders on Windows
  • Fixes an issue that sometimes prevented an iPad backup from completing with iTunes
  • Fixes an issue that could cause Podcast downloads to stall when switching from Wi-Fi to cellular networks
  • Fixes an issue where remaining time on timer would sometimes incorrectly display as 00:00 on Lock screen
  • Fixes an issue that sometimes prevented adjusting call volume
  • Fixes an issue that caused the status bar to sometimes appear when it shouldn’t

For information on the security content of this update, please visit this website:

http://support.apple.com/kb/HT1222

After four months in beta, iOS 8.2 now available for download

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Apple today released iOS 8.2, with an extensive list of improvements and fixes. The update is available over the air, and with direct download from our database of iOS Devices.

Release notes follow:

Quote:

This release introduces support for Apple Watch, and also includes improvements to the Health app, increased stability and bug fixes.

Apple Watch support

  • New Apple Watch app to pair and sync with iPhone, and to customize watch settings
  • New Activity app for viewing fitness data and achievements from Apple Watch; appears when Apple Watch is paired
  • Available on iPhone 5 and later

Health app improvements

  • Adds the ability to select the unit of measurement for distance, body temperature, height, weight and blood glucose
  • Improves stability when dealing with large amounts of data
  • Includes the ability to add and visualize workout sessions from 3rd-party apps
  • Addresses an issue that may have prevented users from adding a photo in Medical ID
  • Fixes units for vitamins and minerals
  • Fixes an issue where Health data wouldn’t refresh after changing data source order
  • Fixes an issue where some graphs showed no data values
  • Adds a privacy setting that enables turning off tracking of steps, distance and flights climbed

Stability enhancements

  • Increases stability of Mail
  • Improves stability of Flyover in Maps
  • Improves stability of Music
  • Improves VoiceOver reliability
  • Improves connectivity with Made for iPhone Hearing Aids

Bug fixes

  • Fixes an issue in Maps that prevented navigating to some favorite locations
  • Addresses an issue where the last word in a quick reply message wasn't autocorrected
  • Fixes an issue where duplicate iTunes purchased content could prevent iCloud restore from completing
  • Resolves an issue where some music or playlists didn’t sync from iTunes to the Music app
  • Fixes an issue where deleted audiobooks sometimes remained on device
  • Resolves an issue that could prevent call audio from routing to car speakers while using Siri Eyes Free
  • Fixes a Bluetooth calling issue where no audio is heard until the call is answered
  • Fixes a timezone issue where Calendar events appear in GMT
  • Addresses an issue that caused certain events in a custom recurring meeting to drop from an Exchange calendar
  • Fixes a certificate error that prevented configuring an Exchange account behind a third-party gateway
  • Fixes an issue that could cause an organizer’s Exchange meeting notes to be overwritten
  • Resolves an issue that prevented some Calendar events from automatically showing as 'Busy' after accepting an invite

For information on the security content of this update, please visit this website:
http://support.apple.com/kb/HT1222

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