wipe

iOS devices automatically reset by themselves

Mahesh's picture
Your rating: None (2 votes)

We have a customer who is reporting that several iOS devices are resetting to factory default, automatically by themselves. We are unable to figure out a specific pattern. The devices are enrolled in MDM, but there are no wipe commands from MDM. Also the devices are using Gsuite exchange Google Sync mail.
Have any one else experienced similar problems? Are there any conflicting policies from Google Sync that could remote erase the device?

Remote Reboot of OS or APPs?

Joshua Elvey's picture
Your rating: None (2 votes)

Hello,

I'm wondering if anyone has come across a solution to our problem in any of the MDM software out there. We need to remotely reboot our iPads (NOT wipe). Basically, after a few days of our app running non stop on the devices, they need a refresh. If a remote reboot isn't possible, is it possible to close out the app and the relaunch it remotely? Currently, we're using Airwatch and there seems to be no function similar to this. If you have a solution, know a different provider with this function, or are looking for the same solution, please share.

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