Apple Configurator

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Apple Configurator

Apple Configurator 1.6 is out...supports iOS 8

Your rating: None (2 votes)

Apple has updated its free tool for supervising and configuring iOS devices. Apple Configurator is available now on the Mac App Store.

Note bullet #1: it may have a big impact on some established workflows.

Quote:

Apple Configurator 1.6 contains improvements and bug fixes including:

  • Devices are erased before restoring a backup
  • Support for new configuration profile payloads and settings introduced in iOS 8
  • Content Filter: Plug-in filter type
  • Domains
  • Email & Exchange: Per-message S/MIME encryption switch
  • Restrictions: Allow Handoff, Allow iCloud sync for managed apps, Allow backup of enterprise books, Allow notes and highlight sync for enterprise books
  • Restrictions (supervised only): Allow Erase all Content and Settings, Allow configuring restrictions, Allow Internet results in Spotlight
  • VPN: IKEv2 connection type and Aways-on VPN

(As an alternative, check out the new GroundControl Smile )

How to efficiently update many devices to iOS 8 using Apple Configurator

Your rating: None (5 votes)

[UPDATE: MAKE SURE THERE IS ENOUGH DISK SPACE ON THE DEVICE!! Configurator doesn't handle low disk space gracefully...the device will be forced into recovery and you will need to erase the device.]

Apple is releasing iOS 8 tomorrow, and you know what that means. Gigabytes of data streaming through your WAN connection, making real work next to impossible to get done.

But it doesn't need to be that way. You can use Apple Configurator to download once, and upgrade many devices quickly, safely and efficiently. Be the superhero of the day by getting your colleagues iPhones and iPads updated in the least amount of time possible.

Note: FOLLOW THESE INSTRUCTIONS CAREFULLY. You don't want to be the guy who asks, "Why didn't you have a backup?"

Step 1: Find a Mac. Any Mac will do. Connect it to the biggest USB hub as you can find.

Step 2: Download Apple Configurator from the Mac App Store.

Step 3: Launch Configurator.

Step 4: Make sure the "Prepare" tab is selected.

Step 5: Set up the options EXACTLY as they are here. Pay special attention to make sure "Supervision" is off and "Erase before installing" is UNCHECKED.

Step 6: Make sure you aren't installing any apps and aren't setting anything in setup, in their respective tabs.

Step 7: Double-check the settings. Make sure you have no iOS devices connected via USB.

Step 8: Click the "Prepare" button at the bottom of the screen.

Step 9: Connect the first iOS device. Configurator will download iOS 8 and install it.

Step 10: Connect the second iOS device. It is safe to do this while the first is downloading. It won't download the same file twice, but it will download the unique version for that model when needed.

Step 11: After download and install, disconnect the device.

Step 12: When you have upgraded all the devices you want, click the "Stop" button.

Good luck tomorrow, and let us know how it goes. Who among you will upgrade the most devices?

(Pro Tip: The cached firmware takes up a HUGE amount of space. To clear them out, look in the path /Users/USERNAME/Library/Containers/com.apple.configurator/Data/Library/Caches/com.apple.configurator/Firmware.)

Introducing GroundControl: USB Setup for iPads and iPhones, Managed in the Cloud

Your rating: None (12 votes)

[Editor's note: Folks, for the last nine months or so I've been working on a pretty big project, and today I'm happy to help reveal it to you. Much of what I've learned has come from this community. Thank you! And if you are in Atlanta at AirWatch Connect, please stop by the expo and say hi.]

GroundControl is a new system for streamlining iOS deployment, launching today. Plug in a USB cable, and GroundControl supervises, restores a base image, and installs configuration profiles, on out-of-the-box iPhones and iPads and without a screen touch. The multiple "Launchpad" base stations are managed by the cloud, helping ensure a consistent experience no matter how large your deployment is. If you like, think of it as "Configurator in the cloud".

Perhaps the best way to get a feel for the product is to take a look at the demo video below:

Visit the site http://www.groundctl.com for an FAQ and a signup for a trial. If you have questions please ask.

-- Aaron

The press release follows.

can a sideloaded app with apple configurator be independantly updated by another apple id?

dvincent's picture
No votes yet

i have a question about the nature of app updates on iOS7 that are sideloaded using the apple configurator. Is there any technical reason why apps sideloaded on an iOS 7 device cannot be later updated with another signed in apple id?

i looking into sideloading the MobileIron MDM client using the apple configurator, but only if the mobileiron mdm client can be updated from the apple app store using the owner's own personal apple id?

Does anyone have any experience with sideloading MDM client ipa files using the apple configurator?

Regards,

Dave

Beyond the Keynote: Apple's Detailed Enterprise Presentation Videos from WWDC 2014

Your rating: None (4 votes)

WWDC has always been the one time each year when Apple peels back the curtain of secrecy and previews what is to come. That is if you were one of the lucky ones to score a ticket. But in 2014, in what I think is an unprecedented display of openness, Apple has released every video of every WWDC session online and to the public. Last year, you needed to be at least a member of the developer program to view these. This year everyone can see.

Here are the three most directly focused on Enterprise. I hope you take the time to watch and comment. They really are worth your time.

Managing Apple Devices


Learn about the latest developments in managing Apple devices in an enterprise environment. Learn how MDM can be used to wirelessly configure settings, monitor compliance with policies, install apps, and remotely wipe devices, and how these capabilities can be integrated with in-house or third-party server solutions.

Building Apps for Enterprise and Education


Learn about data security, enterprise authentication, integration with back-end systems, app configuration methods, and the latest technologies for interacting with documents, accessories, and more. Get helpful tips for constructing your apps to meet the needs of schools and educators, as well as key requirement from IT. Perfect for everyone looking to get their apps in the hands of business professionals, educators, and students worldwide.

Distributing Enterprise Apps


Learn how to provision and deploy apps across your enterprise. Leverage key Apple programs such as the Volume Purchase Program and the iOS Developer Enterprise Program to get the right apps in the hands of your employees, contractors, and partners. Learn how to manage certificates and provisioning profiles to deploy your apps, and take advantage of mobile device management (MDM) tools to provide a seamless experience for your users. Gain insight into the complete app management lifecycle; from signing your in-house apps in Xcode, to distributing, managing, and revoking apps across your workforce.

How does one successfully move Apple Configurator from one Mac to another?

IconDaemon's picture
No votes yet

Following the uncharacteristically brief information found in this Support document, I have had no luck at all.

I've been trying to successfully move Apple Configurator and all its data from an old, slow Mac Mini to a much faster Mac Mini with more RAM, a more robust processor, etc. Using Migration Assistant, I've restored everything from a Time Machine backup - all user accounts, applications, etc. I verified that all the required directories & whatnot were copied over.

Nothing worked from the very beginning. I first continually got the "Unable to attach device to Apple Configurator" while running Configurator, and "iTunes could not connect to this iPad. Could not allocate a resource" when attaching a new iPad.

Doing some investigating, I came across tidbits of information which lead me to the /var/db/lockdown folder, which seems to contain a plist file for every supervised iPad connected to the Mac. This folder was correctly transferred with Migration Assistant.

But another file, /var/db/lockdown/SystemConfiguration.plist, contains only the UUID of the old Mac. When I changed the contents of this file to hold the UUID of the new Mac, I was finally able to get the 'Trust this computer?' message on the iPad, which then allowed it to be visible in Configurator.

In the long run, the most essential feature - loading up and removing paid apps from supervised iPads - does not work.

Every other Configurator task works as expected, from installing profiles to updating iOS. It correctly shows all the apps in our catalog, free and paid, but it fails when attempting to use a paid code, indicating that I must login to the VPP-linked AppleID in iTunes. Naturally, that does not fix anything.

Has anybody here @ enterpriseiOS successfully moved configurator from one Mac to another?

Ipads configured with apple configurator will not allow longer than 2 minutes before locking, despite settings in configurator.

ipadlaw's picture
No votes yet

My apologies if this is a simple question but I cannot solve this problem. We purchased several ipads for our staff and set them to supervised. We did not want a short auto lock duration since we use the ipads for keynote presentations. However, they all auto lock in two minutes, despite the apple configurator settings. I sincerely appreciate any suggestions as we can not use the ipads for keynote presentations right now.

Stephen

Apple Configurator 1.5 encourages MDM enrollment & integrates with Bretford carts

Your rating: None (3 votes)

Happy Birthday! Everyone's favorite iOS mass deployment tool, Apple Configurator, is another dot-release old. Download for free from the Mac App Store.

Quote:

What's New in Version 1.5

Apple Configurator 1.5 contains improvements and bug fixes including:

  • Enroll both unsupervised and supervised devices in MDM using enrollment URLs
  • Integration with new Bretford PowerSync+ Carts and Stations to report progress and status and display physical port numbers
  • Support for a new iOS setting to require a passcode for initial AirPlay connection

apple configurator and free app

rodrigof's picture
No votes yet

Greetings Admins

I am thinking about using Apple Configurator to deploy some iPads. I was thinking of setting up one iPad how I like it. Then Backing up that one, and restore the backup to multiple iPads. Would the restore also restore the Apps? And any setting associated with that app?

Also how do the updates work on apps installed from configurator?. I know with regular apps, that password of the apple ID that was used to download app needs to be entered before update happens.

Thank you all.
Rodrigo

Configurator 1.4.3 is out; improves VPP code redemption (updated with release notes)

Your rating: None (6 votes)

Apple today release Configurator 1.4.3, which "improves redemption of VPP codes when installing App Store apps.

Configuration is a very handy tool for setting up and deploying multiple iOS devices. It is free and available on the Mac App Store.

Update: Apple has released release notes:

Quote:

Apple Configurator 1.4.3 is a recommended update for all Apple Configurator users. This update is available from the Updates tab of the Mac App Store. It requires OS X Mountain Lion or later, and iTunes 11.1 or later.

What's new in Apple Configurator 1.4.3?

  • Improves redemption of VPP codes when installing App Store apps by fixing an issue in which valid codes were incorrectly reported as "already redeemed".
  • Fixes an issue with skipping Setup Assistant steps while preparing an unsupervised device.
  • Resolves an issue that could prevent quitting the Apple Configurator app.

iOS 7 Supervision still broken!!!!

mscheid13's picture
Your rating: None (3 votes)

OTA upgrades are fixed in 7.0.3 BUT… and it's a big BUT!!!

There is still no way to restore a supervised device from an iCloud backup and have it retain it's supervision!!!

Caution to the wise, Wait a little longer to upgrade if you have not already and have supervised devices!!!!

OS X Maverick and Configurator

iP4YN3's picture
Your rating: None (2 votes)

Hi All (First Post),

i'm switfly moving in to the world of MDM management for iPads at our school. i have processed and deployed over 200 iPads to year 9 students, all Supervised by our Mac Mini.

Now that OS X Maverick is out we want to keep our system up to date and grab a chance of getting iWork Apps for free.

I am aware that each iPad holds a Certificate for the supervised profile and identifies it self with the Apple configurator.

My question: if i upgrade to OS X Mav. will this list of supervised iPads be lost? and if so would the certificates on each iPad hold enough matching information to continue the iPad/Configurator (hardware/software) relationship?

Many Thanks

Mitch

Apple Configurator 1.4.2 improves configuration and MDM enrollment of Apple TV

Your rating: None (3 votes)

The App Store is tonight listing an update to Apple Configurator, everyone's favorite iOS deployment tool. Today's update, 1.4.2, "improves configuration and MDM enrollment of Apple TV." The update to the free app is in the Mac App Store.

What? You didn't know that you can manage Apple TVs? Those little devices run iOS just like your trusted iPhones and iPads. And they accept many of the same configuration profile keys as their big brothers do.

To manage an Apple TV, you will need a micro USB cable. (Maybe you have one to charge that Android phone you never use.)

Launch Apple Configurator, then connect your Apple TV via USB. If you have a 2nd Generation Apple TV, USB is the only cable you need. If you have a 3rd Generation Apple TV (the one that does 1080p) you will need the power cable as well. Configurator will launch the "Apple TV Assistant."

(Now that said, I tried it and Configurator didn't see my Apple TV. Maybe it will work tomorrow?)

iOS 7.0.3 porvides resolution to "Unsupervision" of upgraded devices!!!

mscheid13's picture
Your rating: None (3 votes)

Quote from Apple KB article found here:

"Resolution

Users with supervised iOS 6 devices

For devices that have not yet been updated to iOS 7, upgrade from iOS 6 to iOS 7.0.3 over the air. The devices will remain supervised.

Users with unsupervised iOS 7 devices

For devices that have already been upgraded to iOS 7 and lost supervision, AppleCare will create a profile to re-supervise your devices. This profile will require the serial numbers of the affected devices and verification of ownership. To verify that a device is supervised, see this article.

Collect the serial numbers of affected devices. To export the serial numbers of devices supervised by an Apple Configurator station:Optionally, if you want devices to be able to connect to a specific Apple Configurator station, export a Supervision Certificate. To export a certificate in Apple Configurator version 1.4.1 or later, hold down the Option key and choose File > Export > Supervision Certificate.
Go to the Supervise tab.
In the Supervised Devices list, select either All Devices or a Device Group which contains all the devices that have lost supervision. You can include a device even if you are not sure if it has lost supervision.
Choose Devices > Export Info....
Select Device Information and check the box for Serial Number.
Click Export and save the file.
Contact AppleCare and ask to speak to an Enterprise Support Advisor for instructions to submit your serial numbers and any necessary Supervision Certificates. AppleCare will require proof of purchase information if the devices were not purchased directly from Apple.
AppleCare will validate your proof of purchase information and create a customized Re-supervision Profile for your organization.
Update your devices to iOS 7.0.3.
When you receive the Re-supervision Profile, install it on your devices using the enclosed instructions.
After the necessary profiles are installed on your iOS devices, they will again be supervised.

Glossary

Supervision Certificate A certificate that identifies your Apple Configurator station to an iOS device.
Supervision Profile A profile created by Apple Configurator used to supervise iOS 6 devices.
Re-supervision Profile A custom, Apple-signed profile used to re-supervise specific devices that lost supervision upon upgrading to iOS 7."

Today is a day that has been a long time coming! I will be testing and waiting a few days before I fully deploy!

Apple Configurator 1.4.1 released… Bug fixes and new options to skip setup steps

Your rating: None (2 votes)

So many updates, so little time!

Apple has updated its iOS mass-configuration tool Apple Configurator to version 1.4.1. The release notes:

What's New in Version 1.4.1
Apple Configurator 1.4.1 contains improvements and bug fixes including:

  • Configure which Setup Assistant steps will display during device setup

To get an idea of what that means, take a look at the "Setup" tab in the "Prepare" tab:

When you turn on a new iPhone or iPad for the first time, it runs through a series of (many) setup screens to configure initial options. But using Configurator and/or MDM, you've always been able to configure many of these options yourself. So those setup screens are often redundant. Well, in Configurator 1.4.1, they are redundant no more.

I'm looking forward to the unspecified "bug fixes". Personally, I had Configurator 1.4 whipped into submission for my needs. But there is always room for improvement.

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